Enablement Specialist, Sales Development Team

Sales Mill Valley, California


About the Role: This Enablement Specialist will manage the Enablement strategy for Glassdoor’s Sales Development team. The Sales Development Team is responsible for lead generation and qualification, fueling sales activities. This hire will ideate, launch, and manage strategic training programs to support the goals and priorities of the business, aligning closely with leadership, management and reps. Additionally, he or she will be responsible for the management of projects and events that support Enablement goals.

About You: You’re a results-oriented self-starter with a passion for sales and an expertise in learning and development. You build strong relationships with leaders, managers and reps and embed yourself in the team in order to deeply understand business priorities and day-to-day operations. You recommend proactive learning solutions and manage reactive requests, prioritizing and managing multiple projects at once. You own the training process from end-to-end, through ideation, content development, facilitation and evaluation. Under your watch, trainees leave New Hire Training with the skills and knowledge required to excel in their roles and they develop continuously over time through Continuing Education programs. At the end of the day, you believe your success is based on the success of the team you support.

Key Responsibilities:

Business Partnership

  • Align with leadership to understand business priorities and develop strategic training plans to support these goals
  • Partner with managers to co-create rep accountability and enhance managers’ coaching skills
  • Shadow reps to identify performance gaps, provide coaching and optimize/inform training plans
  • Partner with cross-functional teams to effectively roll out new info or updates

Project Management

  • Manage events, cross-functional projects or other initiatives that support Enablement goals
  • Creatively solve problems or issues impacting sales results through Enablement
  • Engage subject matter experts (SMEs) to support training needs

Training Development, Facilitation and Maintenance

  • Develop training curricula for both onboarding and continuing education in a variety of modalities (live, virtual, e-learning)
  • Create content on Glassdoor products, processes, sales methodologies, tools, etc
  • Manage logistics for trainings and events
  • Assess training impact and report results to stakeholders
  • Maintain content over time to ensure accuracy

Required Qualifications:

  • Bachelor degree in a related field
  • 2+ years in Sales Enablement or Learning & Development
  • Superior project management and organizational skills
  • Excellent presentation skills, experience presenting to both large and small groups
  • Excels in a fast-paced, ever-changing environment

Preferred Qualifications

  • 2+ years experience in Sales
  • Experience working with/within a Sales Development team
  • Experience in content development and/or instructional design
  • Excellent written and verbal communication skills
  • Ability to deliver results with minimal guidance and short turnaround times
  • Strong interpersonal skills, experience building cross-functional relationships
  • Ability to build trust and credibility with sales leaders, managers and reps
  • Detail oriented and well-organized, able to manage multiple projects at once
  • Ability to travel up to 30% of time

Why Glassdoor?

  • Work with purpose – join us in creating transparency for job seekers everywhere
  • Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year
  • 100% company paid medical/dental/vision/life coverage; 80% dependent coverage
  • Equity in a late stage startup backed by top-tier VCs
  • Sunny & peaceful Mill Valley offices located right on the water
  • Walking, running and biking trails steps away from the office
  • Onsite gym and fitness classes
  • Free catered lunch; new menu daily
  • Paid holidays and flexible paid time off
  • Your choice between Mac or PC
  • Dog-friendly office (with dog-free zones if you are so inclined)
  • Free parking

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.