Account Manager, Staffing

Sales Chicago, Illinois


Do you believe that work matters? Well, we do too. In fact, we obsess over helping people find jobs that are the right fit for them. Because where you work matters!

Our mission is to help people everywhere find a job and company they love.  We are disrupting an industry by changing how people search for jobs and how companies recruit for top talent.

We're looking for high performing Account Managers to help build out our Staffing Growth Group with 1-2 years successful quota carrying experience, preferably with a pay-for-performance background. As a Staffing Account Manager you will be responsible for managing up to 70 current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.

What You'll Do:

  • Manage book of business with focus on revenue growth and retention while providing exceptional customer service
  • Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities
  • Proactively manage performance based AdCampigns while utilizing Glassdoor data to identify opportunities for growth
  • Skillfully deliver monthly client check in calls/presentations with the goal of ensuring client renewal before end of contract term
  • Exceed monthly/quarterly value retention quotas
  • Thrive on change while remaining highly organized, optimistic, and coachable
  • Drive to individually compete (and win!) while still being a fantastic team player

What You Bring:

  • 1-2 years of Account Management experience (prior sales or advertising experience desired) with proven track of of selling and managing pay-for-performance products
  • Ability to manage up to 70 clients while identifying opportunities for growth
  • Entrepreneurial mindset with the willingness to try new strategies and gauge viability
  • Excellent time management and organizational skills with the ability to track numerous details
  • Solid ability to handle tough conversations with clients in a professional, data driven manner
  • Strong belief in proactive rather than reactive approach to handling clients and problems
  • A passion and deep understanding of customer service and business growth
  • Technically savvy and specifically skilled in SFDC and Marketo
  • Staffing or recruitment advertising experience preferred (but not required)
  • Analytical mindset with the ability to understand and leverage tableau and excel
  • Strong interpersonal communication (both verbal and written)
  • Bachelor’s Degree

Why Glassdoor?

  • Work with purpose – join us in creating transparency for job seekers everywhere
  • Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year
  • 100% company paid medical/dental/vision/life coverage; 80% dependent coverage
  • Paid holidays and flexible paid time off
  • Equity in a late stage startup backed by top-tier VCs
  • Located in up-and-coming Fulton Market neighborhood
  • Discounted memberships for local gyms and Divvy
  • Free snacks, drinks, and coffee always available
  • Your choice between Mac or PC
  • Fun office events and celebrations
  • Convenient to public transportation, with pre-tax commuter benefits available

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.