Surveillance Operator

Casino/Bingo Courtenay, BC


Position at Chances, Courtenay

Job Type: Part Time


Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming companies in Canada. Operating in British Columbia, Edmonton and Ontario, Gateway has over 6,000 employees and operates 25 gaming properties with more than 280 tables, over 9,600 slots, 68 restaurants and bars and 272 hotel rooms. As the selected service provider for the Central Gaming Bundle in Ontario, Gateway will bring two more properties and one new planned build in Wasaga Beach or Collingwood to the Gateway portfolio when fully implemented.  A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, which has dramatically improved the gaming customer experience while attracting new customers. This includes brands like Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.


Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 


The Position

As the eyes of the casino, you will ensure the security of customers, staff, and assets by maintaining continuous surveillance of gaming areas and the entire property.


A Great Fit, if You

  • Are reliable, diligent, and have a high level of integrity
  • Are self-motivated and contribute positively to a team environment
  • Are meticulous in all areas of your duties and work  well with computers
  • Are confident with your  judgment, can clearly convey your findings in writing
  • Benefit from working flexible hours, evenings, and weekends


Key Responsibilities

  • Uses audio and video equipment to maintain continuous surveillance of all gaming areas and property; identifies, records, documents and reports unusual or suspicious activities
  • Identifies fraud and takes the appropriate action required by law and company policy; monitors compliance and protect company assets and gaming integrity
  • Maintains detailed and accurate logs; gathers and submits information for detailed reporting; assists with investigations


What You’ll Require

  • Casino surveillance experience is an asset
  • Experience using surveillance equipment and software is an asset
  • Professional knowledge of table games is an asset
  • Ability to sit for long periods of time
  • Ability to work in a dimmed, enclosed and controlled room and in close proximity to colleagues
  • Good close, mid-range and color vision with the ability to focus on a computer screen for long periods of time


What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

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