Food and Beverage Systems Administrator

Food and Beverage Burnaby, BC


Position at Corporate Office, Burnaby

Job Type: Full Time, Regular

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is the largest and most diversified gaming company in Canada. Operating in British Columbia, Edmonton and Ontario, Gateway has over 6,100 employees and operates 26 gaming properties with 286 tables, over 9,800 slots, 57 restaurants and bars and 272 hotel rooms. As the selected service provider in Northern Ontario, Gateway will undertake two new planned builds in North Bay and Kenora.  Gateway is undertaking an ambitious growth strategy to dramatically improve the customer experience and attract new customers. This includes the development of proprietary casino and food and beverage brands like Match Eatery & Public House and Atlas Steak + Fish. This year Gateway is celebrating 25 years in the business of gaming and entertainment in Canada.

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 

The Position

Responsible for the implementation, technical training of staff and the ongoing functionality of systems such as the point of sale and inventory system. Ensures customer service, food and beverage standards and policies and procedures are followed. Manages and supports the POS system and inventory system.

Key Responsibilities

  • Works as a team with all Gateway sites to ensure that the POS system and inventory system are maintained and functional for Gateway needs and in accordance with corporate direction.
  • Works as a team with Information Technology Department, Accounting, Marketing, F&B Site Managers/Chefs to ensure that the POS system is set up and maintained in accordance with corporate direction.
  • Supervises the activities of the Food and Beverage Systems Assistant.
  • Develops and mentors staff concerning operation of POS system and inventory system in accordance with corporate direction.
  • Programs, develops, and enters changes into POS and Inventory system at all locations including menu items, tax rates, promotions, discount codes, and inventory items. 
  • Administers the Micros reporting system including but not limited to alignment of all items, assisting sites with formatting reports and understanding the reports available.
  • Identifies and analyzes opportunities to streamline and ensure consistency in menu items recorded in Micros and inventory in Optimum Control across all Gateway sites.

What You’ll Require

  • Minimum 2-3 years management experience in the food and beverage industry
  • Post-secondary education in Hospitality or a related field
  • Provincial “Serving it Right” and “Food Safe” certificates required
  • Extensive restaurant operation and food and beverage knowledge
  • Passion for excellence in customer service and the ability to lead by example
  • Working knowledge of ERP, inventory, and POS systems
  • Knowledge of legislation, tax rates, policies and procedures for food and beverage operations
  • Working knowledge of spreadsheets, word processing, point of sale, presentation and inventory software

What Is Next           

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

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