Casino Finance Specialist

Administrative/Professional Burnaby, BC


Position at Corporate Office, Burnaby


Job Type: Full-time


Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is the largest and most diversified gaming company in Canada. Operating in British Columbia, Edmonton and Ontario, Gateway has over 6,100 employees and operates 26 gaming properties with 286 tables, over 9,800 slots, 57 restaurants and bars and 272 hotel rooms. As the selected service provider in Northern Ontario, Gateway will undertake two new planned builds in North Bay and Kenora.  Gateway is undertaking an ambitious growth strategy to dramatically improve the customer experience and attract new customers. This includes the development of proprietary casino and food and beverage brands like Match Eatery & Public House and Atlas Steak + Fish. This year Gateway is celebrating 25 years in the business of gaming and entertainment in Canada.


Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 


The Position

This role is responsible for managing cash and chip administration for all company sites – including casino, food and beverage and hotel and ensures internal and regulatory controls and cash security are maintained at all times. This position is also responsible for training for cash handling personnel and management and auditing processes and controls to maintain regulatory compliance and cash security and for liaising with regulators, cash handling personnel, site management and corporate management.


Key Responsibilities

  • Oversees cash management and administration for all cash and chip handling departments to ensure that internal and regulatory controls and cash security are maintained at all times
  • Coordinates value-chip monthly redemption processes between all Gateway sites and reconciles monthly chip inventories.
  • Provides corporate guidance for the management and operation of the Cage and related Back of the House. Provides instruction and direction as needed, ensures safe work practices are followed, and monitors compliance with policies and procedures.
  • Performs periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators.
  • Coordinates with BCLC the redemption of damaged and old chips and requests new chips to maintain adequate chip levels at the casino sites.
  • Oversees and ensures the production of daily, monthly, quarterly and year end reconciliation reports, records and other information as required by regulators, auditors and the Company.
  • Provides training for cash handling personnel and management (including casino, food and beverage and hotel) on cash and chip related policies, procedures, regulatory requirements and reconciliation issues and processes.
  • Provides training for software updates including: Games Management System (GMS), Table Slot Reconciliation (TSR), Integrated Voucher System (Tito), Ticket Redemption Machines, Patron Gaming Fund Accounts, Quik-Cash, Points Liability system, Food and Beverage and other systems.
  • Maintains continuous communication with senior managers, casino and hotel controllers, accounting staff and other department staff as appropriate. Maintains a thorough knowledge of all emergency procedures.


What You’ll Require

  • 2 years Accounting experience or equivalent combination of education and experience
  • 2-3 years casino experience, preferably in the Cage Department (included Back of the House)
  • Post-secondary education in business, accounting or related courses.
  • Solid understanding of casino cash handling is preferred
  • Excellent communication – both verbal and written, interpersonal and customer service skills
  • Self-motivated and able to work independently
  • Ability to multi-task and prioritize workload
  • Solid problem-solving skills and sound judgement
  • Ability to field disputes and address in an appropriate and timely manner
  • Knowledge of Cash Advance and ATM systems preferred
  • Ability to operate and troubleshoot Cage equipment is preferred
  • Working knowledge with computer skills in word processing, spreadsheets, email, and internet navigation
  • Ability to obtain and maintain a gaming license



What Is Next

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