Medical Associate

Customer Service | Service clients Burnaby, British Columbia


Position at FYidoctors

Medical Associate
FYi/Visique is looking to hire a Part-time permanent Medical Associate at our
practice in Burnaby B.C.
This team member will work a schedule of 8 to 32 hours per week,
Mondays through Saturdays, including daytime, evening, and weekend
The Medical Associate will be primarily responsible for performing patient
pre-testing activities. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

How You’ll Benefit
• Comprehensive rewards package
• Competitive salary and benefits
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture where collaboration is fostered
• Ongoing training and development opportunities
• Administering pre-testing services such as retinal digital imaging
• Communication with patients including in person, by phone, and by email
• Customer service activities including appointment bookings, prescription
printouts, and billing and payments
• Assistance with retail of eyewear products

The Successful Candidate
Passionate about customer experience; a great communicator who can
provide exceptional patient care
• Committed to excelling as a member of a high performing team
• Able to multi-task in a fast-paced environment
• Good computer knowledge, including Microsoft Office suite
• Previous experience or knowledge of routine eye care an asset

About Us
FYi/Visique is a young and exciting entrepreneurial company that started as a small group of 30 optometrists in Kelowna, BC. In just nine years, we have grown to over 525 optometrists and opened 275 locations across the country. Today, as Canada’s fastest growing eye care provider, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry. From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all of our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.