FYidoctors is looking to hire a Practice Coach at our practice in St. Albert. This team member will work a schedule of 40 hours per week, Mondays through Saturdays. The Practice Coach will be responsible for coaching staff on processes, programs, and product, as well as for education. The Practice Coach will also become fully cross-trained so that they can assist staff with patient service and sales. The ideal candidate will have previous experience as a manager and/or customer service specialist. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.
How You’ll Benefit
- Competitive salary
- Comprehensive rewards package
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities
- Fostering collaboration and teamwork among practice staff
- Building trust and commitment with your work group
- Coaching staff on FYidoctors processes, programs, and products
- Delivering legendary customer service along with perfect quality eyewear
- Becoming fully cross-trained, providing staff with assistance in patient service and sales
The Successful Candidate
- Minimum two years experience in a customer service focused retail environment
- Minimum one year experience in a coaching or leadership role
- Excellent organization and time management skills
- Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
- Excellent oral and written communication skills
- A reputation for delivering results through successful people management
- General PC knowledge including Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Experience in an optical environment would be considered an asset
How to Apply
All applications will be sent to the attention of the hiring contact Duane Gray, Regional Coach.
Alternatively, our careers page can be found here; https://fyidoctors.com/en/careers-page. Search Clinic Manager, and the preferred location when navigating the careers site.
We thank all candidates for their interest. Only those selected for an interview will be contacted. We politely request no telephone calls please.