Optometric Assistant

Customer Service | Service clients Halifax, Nova Scotia


Position at FYidoctors

FYidoctors is looking to hire a Full-Time Optometric Assistant at our practice in Halifax Spryfield,NS.. This team member will work a schedule of 30-40 hours per week, Mondays through Saturdays.  The Optometric Assistant will be primarily responsible for performing patient pre-testing activities. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment. 


How You’ll Benefit 


  • Comprehensive rewards package 
  • Competitive salary and benefits 
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment 
  • A workplace culture where collaboration is fostered 
  • Ongoing training and development opportunities 




  • Administering pre-testing services such as retinal digital imaging 
  • Communication with patients including in person, by phone, and by email 
  • Customer service activities including appointment bookings, prescription printouts, and billing and payments 
  • Assistance with retail of eyewear products 


The Successful Candidate 


  • Passionate about customer experience; a great communicator who can provide exceptional patient care 
  • Committed to excelling as a member of a high performing team 
  • Able to multi-task in a fast-paced environment 
  • Good computer knowledge, including Microsoft Office suite 
  • Previous experience or knowledge of routine eye care an asset 


About Us 


FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 10 years, we have grown to over 450 optometrists and opened 260 locations across the country. Today, as Canada’s fastest growing eye care provider, our team of respected leaders from provincial and national optometric associations bring experience, dedication, our location consist of 9 staff and 3 optometrist and a commitment to the values that have long been associated with optometry. From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all of our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care. 


How to Apply 


All applications will be sent to the attention of the hiring contact Kelley Afrazy, Practice Coach 


Alternatively, our careers page can be found here; https://fyidoctors.com/en/careers-pageSearch Medical Associate, and the preferred location when navigating the careers site.  


We thank all candidates for their interest. Only those selected for an interview will be contacted. We politely request no telephone calls please.