UX Designer

Marketing Long Island City, New York


Recipe for Success: The UX Designer will conceptualize UX strategy, visual design and interaction design for responsive web and native mobile applications. This role works with Marketing, Merchandising, Analytics, Application Development, QA and Transportation to identify customer needs and create FreshDirect’s online customer experience.

This person will join a UX team that creates the interactive shopping experience for both FreshDirect and FoodKick stores. They will build prototypes, conduct usability testing, and document both creative and functional specifications. The position reports to the Manager of User Experience. A portfolio illustrating past work, and diverse design skills are required.


  • Interpret key performance metrics, and understand how to improve them
  • Conceptualize world-class usability for web and mobile applications
  • Create and test functional prototypes
  • Verbally articulate UX concept and design to business stakeholders and management
  • Provide level of effort, scope and timelines for your work, then meet your deadlines
  • Convey status to project managers, stakeholders and the UX Team
  • Work with Business Analysts to define functional rules
  • Provide creative design documentation, and write functional specifications
  • Work with Developers to ensure software features are implemented correctly


Key ingredients 

  • 5+ years designing and delivering great online user experiences for web and mobile
  • Ecommerce background
  • Customer first mentality
  • Well versed in user experience method, design principles, problem-framing
  • Excellent written communication skills
  • Strong visual design skills
  • Ability to create complex interactive prototypes
  • Primary design tools: Sketch, Indesign (Adobe Create Suite)
  • Primary prototyping tools: Framer, Atomic
  • Solid understanding of HTML, CSS, Bootstrap, and Angular Framework



WARNING: Our food is processed in a facility that does not contain people who are toxic, rude, disrespectful, arrogant, egotistical, self-promoting, inconsiderate, or mean-spirited.


Who is FreshDirect?

FreshDirect is a food tech company and the Northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City and Philadelphia metropolitan areas, and the greater D.C. metropolitan area. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. In 2016, FreshDirect expanded its portfolio in NYC with the launch of FoodKick, an on-demand business that caters to the needs of urban dwellers with a curated selection of fresh food, alcohol, and essentials—all delivered within an hour. Launched in 2002, FreshDirect is a privately held company headquartered in Long Island City, NY. For more information, visit www.freshdirect.com or www.foodkick.com.  


Why choose FreshDirect?

We are an innovative Food Technology company offering an environment where you can grow a career and feed your future and have fun while doing it! Great people deserve great benefits and we go above and beyond!


Wait, there’s more! Check out our #workperks:

Working here is pretty much as cool as you’d imagine - lots of food, lots of energy, and a whole lot of happy hours.

  • Flexible and generous PTO plan
  • 20% discount on FreshDirect and FoodKick plus an employee at-cost food program (FD Market)
  • Thirsty Thursdays, book club, monthly birthday breakfasts, and other happy hours
  • Wellness programs like weekly meditation, yoga, and Zumba, and monthly manicures and massages
  • Monthly Lunch & Learns covering things like “The Very Best Cheese and Wine”
  • We have a 24-hour shuttle service that runs back and forth to the subway
  • We offer up to $5000 per hire as a referral bonus
  • Summer barbecues and and annual company picnic for friends and family


Click to explore careers and life @ FreshDirect - https://tinyurl.com/Life-FreshDirect


Learn more @FreshDirect on Twitter, Instagram, Facebook, YouTube! 


Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization change.

As an EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, FreshDirect does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, sex, gender, sexual orientation, age religion, creed, marital status, veteran status, domestic violence victim status, familial status, or on any other basis prohibited by law. Furthermore, FreshDirect will not discriminate against any applicant or employee because he or she is disabled, a disabled veteran, or a veteran of the Vietnam era, provided he or she is qualified and meets the requirements established by FreshDirect for the job.