Reconciliation Specialist

Insurance Toronto, Ontario


Role title:Reconciliation Specialist

Reference #:50-17

Department:Technical Support

Hiring manager:Manager, Certificate Technical Support, Insurance Operations Analytics and Reporting

Posting period:May 24 – June 2, 2017


Reporting to the Manager of the Technical Support Team in Insurance Operations, this position is responsible for reconciling Canadian and US related accounts within Insurance Operations by researching, analyzing and resolving moderate to complex accounting transactions. Additional duties include making journal entries, researching outstanding issues and other miscellaneous tasks related to reconciliation.


Key responsibilities/accountabilities


  • Ensure suspense account balances agree with the balances in the general ledger and perform a preliminary verification of account balances
  • Review & research a high volume of transactions, identifying causes of discrepancies
  • Cross match between suspense accounts and determine the reasons for the discrepancies and take appropriate action to correct it
  • Once the suspense accounts are analysed assist in the investigation by working with the business areas and the reconciliation team to determine the reasons for items not reconciling
  • Review and reconcile completeness and accuracy of transactions
  • Document the findings review and compile the data and prepare appropriate journal entries
  • Ensure follow up action is taken when necessary
  • Collaborate with business areas to ensure processes in place are followed
  • Maintain appropriate files, reports and any other documentation
  • Assess process inefficiencies; provide detailed input as to the approach to resolve & improve process, capture appropriate data


Key qualifications/competencies


  • Professional Accounting designation or equivalent financial institution experience
  • Minimum 1-2 years’ experience in a reconciliation role. Financial service industry experience would be an asset but not required
  • Advanced skills in Excel including the ability to manipulate large amounts of data using pivot tables and V Look Up functions
  • Foresters and Foresters Life product and system knowledge strongly preferred
  • Ability to establish and maintain effective working relationship with the staff in other business areas
  • Ability to follow up to get necessary answers to complete tasks
  • Ability to work well within a team setting
  • Excellent ability to multi-task and respond to constantly changing needs and priorities
  • Strong analytical and problem-solving skills
  • Solid customer service orientation
  • Ability to effectively work under tight timelines and prioritize deliverables to ensure deadlines are met
  • Demonstrated ability to work equally well in a team environment or as an individual contributor
  • Enthusiastic individual who possesses flexibility and team commitment
  • Proactive and highly motivated individual who will take the initiative to get things done
  • Ability to gather information and systematically analyze the information
  • Ability to integrate information that comes from multiple sources and then apply as required to business analytics

Foresters Financial is committed to supporting diversity and accessibility. If you require an accommodation throughout the recruitment process, we will work with you to meet your needs.