Coordinator, Communication (Chicago/Hybrid)
Work. Serve. Thrive.
Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.Feeding America is the nation’s second largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger. Learn more about Feeding America here.
This position is based out of Feeding America’s new office location in the heart of downtown Chicago. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2-3 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.
The Coordinator, Communication will contribute to the execution and development of communication projects; manage network news distribution systems; and assist with writing and editing of various communication materials.
Salary: $45,000 - $56,000+ Based on Experience
- Support the Director, Internal & Network Communication through writing and editing assignments, presentation deck development and compiling other forms of communication, as needed.
- Work in partnership with team members on content development, ranging from article submissions to real-time disaster updates.
- Manage organizational communication vehicles, including but not limited to assembling, editing and disseminating a bi-weekly digital newsletter.
- Maintain external and internal communication systems (Communications Inbox, iContact, Vimeo, etc.) and support the Communication Team’s intranet content.
- Serve as Communication Team content wrangler and contributing presenter on a monthly Marketing, Communications and Development interdisciplinary food bank network-facing webinar. Manage pre- and post-event communication support.
- Participate in Communication Team projects as needed; providing food bank network communication support; drafting, proofreading, and editing; and serving as a communication liaison for cross-departmental projects.
- Support the Donor Partnership Communication Team with drafting Feeding America external-facing communication, including press releases, key messages, corporate donor and cause-related marketing content and customizable toolkit materials, with a consistent brand “voice” reflective of Feeding America.
- Liaise with The Donor Stewardship Center (TSC) to provide Communication Team assets and coordinate content, as needed.
- Assists with other tasks and special projects for the Communication Team, such as conducting research, monitoring trends, updating and posting materials, drafting copy and brainstorming.
Required Experience and Qualifications:
- Skilled writer, editor and proofreader, pays great attention to detail
- Ability to multi-task and work under deadlines
- Proficiency in Microsoft Office 365, including Word, Excel and PowerPoint
- Two years of professional work experience or a BS/BA in English, Communications, Public Relations or related field
- Mission Focused: Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
- Embraces Equity, Diversity and Inclusion: Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work. Committed to continuous personal EDI development.
Required Leadership Competencies:
- Collaborates Internally and Externally: Takes a positive, collaborative approach within own team and with other colleagues. Supports others’ efforts, putting aside own interests to do so. Resolves issues by approaching those involved directly in a non-judgmental, non-emotional manner.
- Understands our Business: Demonstrates an understanding of own role and department as part of a not-for-profit services organization. Develops knowledge of key stakeholders external to the department and how to partner with them.
- Continuously Improves: Seeks and embraces new ideas and best practices from within and outside the organization. Looks for efficiencies and improvement opportunities in daily work.
- Communicates Effectively: Organizes thoughts and provides clear verbal and written messages to individuals and small groups. Communicates with colleagues and manager(s) to provide information, resolve issues, and promote ideas and proposals. Listens carefully and asks questions to build understanding.