Operations Solutions Specialist - Italy

Supply and Logistics Porto, Porto


Who we are

Farfetch is unlike anything in the world of fashion and technology.
Our mission: to revolutionize the way the world shops.
To do it, we need innovators. People who challenge convention and dare to dream.
We’ve gone from a start-up to a billion dollar business. But we’re not done yet. Far from it.
Be bold.
Be brilliant.
Together, we can be extraordinary.

We have rapidly grown into a truly global company since our launch in 2008 and we’re continuing to grow. Our family now includes partner boutiques and brands across Europe, North and South America and Asia; we demonstrate our ‘Think Global’ value in everything we do.

We are a global team of over 2,200 people and have offices based in London, New York, L.A., Porto, Guimaraes, Lisbon, Sao Paulo, Shanghai, Moscow, Hong Kong & Tokyo.

We are a company with an entrepreneurial spirit and innovative culture. We are positive, passionate and live our values: Be Human, Be Brilliant, Todos Juntos, Be Revolutionary, Think Global and Amaze Customers day to day.

The Team:


The Role:

This is an exciting opportunity to take on a role in our Retail Logistics team, collaborating with our teams in Portugal, China, US and U.K. to lead the integration to our platform of new partners and support actives one. You’ll be able to develop your ideas and contributing to drive the integrations processes. The role will enable direct exposure into how retail and e-commerce are integrated in the luxury market, obtaining also a strong flavor of how the commercial approach happens.

What you’ll do:
  • Collaborate with various teams across the business, and work closely with key brands, to define and post support their implementation to the Farfetch platform, leading the logistic solution design.
  • Lead further implementation projects for active brands such as new delivery services, new stock points introduction, or new integrations.
  • Develop integration procedures following continuous improvement methodology.
  • Manage and suggest IT  developments to improve operational efficiency.
  • Study new logistics setup to improve the services from partners to customers.

 Who you are:

  • Educated to degree level ideally in Economics or Management
  • Experienced in project management involving multiple parties, external consultants or suppliers and tech companies. Coming from consumer goods or e-com industry is a plus.
  • Qualified in Project Management or good knowledge of effective project management techniques
  • Flexible and able to adapt your approach to different stakeholders and audiences, remaining professional at all times
  • Very organized with the ability to manage multiple priorities
  • Strong interpersonal skills and articulate both in verbal and written communication
  • Fluent in English and Italian both written and verbal (French is a plus)
  • Knowledgeable of Microsoft Office especially Powerpoint and presentation structure
  • Willing to travel up to a 30% of his working time
  • Experienced in fashion industry (preferentially)

We love hearing from you and want you to be as ambitious as we are, but before applying please ask yourself the following…
  • Is this role a good match for me and my long term goals? We want to really know why you have chosen this career.
  • Do I have all the skills and experience required for this role? Be realistic. We will only consider applications that demonstrate relevant skills or the potential to match the role requirements.
  • Spell Check. As simple as it sounds make sure your application is to the highest standard. You will be surprised at how many applications we receive with spelling mistakes on them.
We are committed to equality of opportunity for all staff, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.