Commercial Analytics Manager

Data & Analytics London, United Kingdom


Your role will be critical to ensuring we identify the greatest selection of luxury product for the site – reducing wastage of products and categories that don’t resonate with our customer and avoiding missed commercial opportunities through not having enough of the bestselling product.

 This person will bring a heavy quantitative skillset to the team (the “science”) but also be comfortable working with and embracing, the “art” from our fashion / trend-focused buying teams.

We’re looking for an analytical, commercially minded, strategic thinker, who is confident turning large data sets and complicated problems into digestible, packaged insights.

What you’ll do

  • You will answer key business questions that shed light on product and partner performance using a hypothesis-led approach. In this way, you will build mastery of the ‘what’
    • Identify hypotheses or potential answers to the questions based on input from key stakeholders
    • Determine what analyses will help prove or disprove the hypotheses
    • Execute the analyses by using SQL and/or a range of tools & resources (e.g. Excel, Looker)
    •  Prepare your findings in an easily digestible format for key stakeholders (e.g. Looker dashboards, PowerPoint, email)
  • You will design and develop new methodologies for understanding data efficiently. This will enable you to build mastery of the ‘how’
    • Be proactive in identifying opportunities to optimise data processing and interpretation, especially for analyses that must be conducted on a regular basis
    • Prioritise these opportunities based on time saved and value to the business
    • Implement robust methodologies with checks to ensure high data quality
  • You will collaborate with other key stakeholders within the commercial, and across the business, to incorporate their qualitative input. This will enable you to build the mastery of ‘why’
    • Review your findings with the Planning, Data Science, and Strategy functions.
    • Work with the Business Development, Account Management and Brand Partnership functions to consider the practical challenges of our industry
  • Introduce new, advanced data techniques to ensure that supply analysis and planning is as sophisticated, efficient and accurate as possible
  • Establish key processes and ways of working with internal stakeholders;
  • Innovate and identify projects that the business needs, using the data available.
  • Support on training for the team

Who you are

  • Extensive experience within consulting or analytics (preferably both).
  • You have a university degree must be in physical sciences, maths, economics or engineering; MBA a plus
  • Excellent planning and organisational skills
  • Ability to influence change in senior stakeholders
  • Exceptional analytical and quantitative problem-solving skills
  • Advanced forecasting and data modeling techniques
  • Strategic thinker with an emphasis on operational and commercial excellence
  • You have a flexible, approachable attitude with good problem-solving skills
    • Comfortable dealing with ambiguity and scoping work with keen attention to detail
    • Comfortable working to deadlines in a fast-paced environment
  • You have excellent verbal and written communication skills
  • You have technical skills for processing and analysing large amounts of data:
    • Excel (required)
    • SQL, R, Matlab (preferred)
    • Looker, Tableau etc.
  • An understanding of fashion and luxury is a bonus
  • Fantastic team fit - tenacity with a smile, real pride in the quality of work and an understanding that the ‘how’ you work is just as important!