Southwest Regional Survivor Services Advocate
Individual is responsible for providing direct case management and advocacy to survivors of hate/bias violence, domestic violence, sexual assault, and stalking in the LGBTQI community through phone and in-person advocacy and support, case linkage to services in various cities throughout the southwest region of Ohio. Individual assesses client’s needs for safety, develops care plan, and performs ongoing monitoring. Responsible for regional outreach and organizational training.
ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, traveling, driving, understanding needs of the LGBTQ+ community, utilizing a computer for typing and conducting research, analyzing data, and attending meetings.
MAJOR AREAS OF RESPONSIBILITY:
- Answers telephone, assess caller’s needs, provides direct services, conducts safety planning, makes linkages to other services, and directs to appropriate individual;
- Provides linkage to services to consumers for local and statewide resources;
- Support Survivors through their experience
- Travel in their assigned geographical area to provide direct victim services;
- Conduct liaison work with law enforcement, emergency shelter facility staff, criminal justice system, medical staff and social service agencies concerning victim services as needed;
- Assist with staffing the BRAVO HelpLine;
- Provide crisis intervention, advocacy, and referrals to LGBTQI victims as needed;
- Maintain documentation for program and fiscal reports as required by supervisor;
- Engage in community outreach, education, and developing relationships with in their area;
- Other duties as assigned by the Supervisor
- Associates degree/Bachelors preferred in social work or another field related to criminal justice or the behavioral sciences OR equivalent professional experience. Paralegal experience or previous victim advocacy would be most helpful. Must possess a valid Ohio Driver’s License.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS:
- Must be adept in use of current computers, MS Office 2010 or later, Excel and Word, PowerPoint, basic knowledge of database operations preferred, Internet, and email
- Ability to organize and prioritize assignments;
- Ability to define and solve problems, collect data, establish facts, draw valid conclusions using judgment, and analytical skills as well as common sense;
- Ability to effectively communication, both orally and in writing;
- Ability to work effectively with clients who may be upset, distraught, irate, emotionally or mentally or otherwise unable to function with a reasonable range of constructive behaviors;
- Ability to work independently, under pressure, and to set and achieve goals;
- Ability to effectively plan programming independently and in collaboration with other staff and outside agencies.
- Ability to work effectively with LGBTQI and other diverse communities.
- Ability to maintain confidentiality of cases.
- Must provide proof of automobile insurance and have reliable transportation.
Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE