Senior Account Manager

Account Management Greenville, South Carolina


The Job Responsibilities:

Account Operations and Planning:

  • Collaborates with the senior account team to develop and present strategies for individual projects.
  • Encourages an integrated approach to all projects in order to leverage agency offerings.
  • Encourages solutions that are mutually beneficial for the client and the agency.
  • Writes and presents individual project creative briefs and/or points-of-view (POV’s).
  • For individual projects, identifies, plans, and manages key deliverables, activities, budgets, and deadlines.
  • Has a thorough understanding of the client/agency contract and retained scope of work, and plans projects accordingly.
  • Collaborates with senior account team to develop, write, and present incremental project proposals, scopes of work, and staffing plans (for projects beyond the contracted retainer).
  • Understands and participates in the brand planning process as it relates to overall account and project planning.
  • Acts as a “project manager.”  Is the key keeper of all project information and keeps others (internally and externally) appropriately informed at all times.
  • Reviews, evaluates, and critiques creative ideas/output, to ensure that work meets brand and project strategies/objectives, client demands, and agency quality standards.
  • Manages all projects/jobs to budget and schedule and reports progress to internal teams and client on an ongoing basis.
  • Has a solid understanding of business category trends/developments, and uses this knowledge to add value to internal/external client work.


Leadership/Management (in addition to day-to-day oversight as outlined above):

  • Works to provide assignments that challenge, motivate, and develop junior team members.
  • Shares knowledge, understands the big picture, answers questions, and offers advice and guidance.
  • Regularly provides “face-time,” training, and support to junior team members.

Experience we need:

  • 4+ years previous work experience in an agency, communications or marketing setting.
  • Bachelor’s degree 
  • Proven ability to manage print creative campaign executions
  • Past agency experience preferred 
  • Proven past experience building and managing successful relationships with clients