Associate Field Service Technician
Description
Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
About the role:
Enphase Energy is looking for Associate Field Service Technicians to provide on-site support to our Distribution and Installation Partners. This role will be responsible for making sure best-in-class service is provided.
What you will do:
- Maintain Battery inventory in Distribution and Installation Partners
- Perform onsite testing of equipment located at Distribution and Installation Partners
- Perform FW updates of equipment located at Distribution and Installation Partners
- Utilize relevant tools
- Maintain tool management standards
- Respond to customer needs promptly; Provide appropriate customer service
- Perform other duties as needed or directed
- Commit to OSHA Standard Safety procedures
- Be detail oriented while recording the data gathered during work
- Have the ability to work independently without oversight
- Commit to improving processes and efficiency, while maintaining high workmanship standards
Who you are and what you bring:
- 6+ months of solar experience required
- High school diploma or GED or better
- Valid state driver's license, insurable, clean DMV REQUIRED
- Effective communication skills and presentation skills
- Ability to work/complete/integrate multiple tasks
- Ability to learn various skills associated with tools
- Detail-oriented, accurate, and thorough
- Possess positive team spirit and inspire the same in co-workers
- Possess integrity and ethics
- Flexible and adaptable. Ability to manage frequent changes, delays, or unexpected events
- Ability to follow instructions; respond to management direction
- Exhibit sound and accurate judgment and decision-making abilities
- Time management skills
- Knowledge of and observance of safety and security procedures
- Proficient in the use of Microsoft Word / Excel.
- Availability to work outside regular business hours
The base pay range for this position is $19 o $24 an hour. This salary range may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions. This position is also eligible for bonus, equity, and benefits.