SAP Specialist, Sales & Distribution

Information Technology Malvern, Pennsylvania


Job Summary - a concise overview of the job

SAP Specialist, Sales & distribution is responsible for the support and continuous improvement of domestic/global delivery of SAP SD (Sales & Distribution) end-to-end services. Focus on sustaining and enhancing SAP end-to-end services to meet or exceed business service expectations.

Scope of Authority - span of control (work unit, site, department, division, etc.), monetary value of budget/spend authority ( capital, operating, etc.), P&L responsibility, etc.

Global support of SAP order-to-billing  user population and business process owners.


Key Accountabilities - key outcomes/deliverables, the major responsibilities, and % of time



% of Time

Application Support

Support Delivery of system change requests (CRs) including:  base business requests, break-fix, new enhancements and new functionality. 


Business Analysis

Translate business requirements into functional requirements to improve functionality and user experience.  Recommend process improvements to enhance system and processes on a continual basis.  Liaises with other COE members to optimize, integrate and standardize processes to maximize system capabilities.


Project Support

Lead small projects, prepare maintain project plans, using Project Management tools.  Participate in configuration, testing and training efforts.  Monitor progress against the plan to ensure tasks are completed timely and with high level of quality.


Documentation Support

Update documentation, scripts and training documentation impacted by configuration and/or programming changes. 









Education & Experience

Minimal acceptable level of education, work experience and  certifications required for the job

§  Bachelor’s degree in Computer Science, Engineering, Business, or other pertinent area of study, or equivalent combination of education and experience.

§  Expertise in large scale SAP implementations.

§  Minimum of 5-7 years SAP SD configuration and specifications development.


Proficiency in a body of information required for the job   

e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.

§  Main SAP SD configuration areas include: sales order management, pricing, billing, output determination, credit management, returns processing.

§  Understand and be able to troubleshoot EDI processes

§  Good understanding of SD master data

§  Experience in cross-module integration of SD (Sales & Distribution) with LE (Logistics Execution) and FI (Finance).

§  Familiarity with Pharmaceutical or Life Science industry preferred.





Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific       e.g. coaching, negotiation, calibration, technical writing etc.

§  Provide functional support for all approved change requests, system enhancements, system maintenance & upgrades.

§  Ability to develop and execute task specific project plans .


Physical Requirements

Physical & mental requirements     e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.

Up to 10% business travel required


Disclaimer:  The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications.  Management reserves the right to change or modify such duties as required.