About Us

Since 1967, Eastern Mountain Sports has been helping people of all ages and abilities to have more fun outside. As a member of the Eastern Outfitters, LLC Family and a trusted source of top-quality outdoor gear, apparel and advice, we operate over 60 locations in twelve northeastern states, as well as six Eastern Mountain Sports Schools, offering instruction in climbing, mountain biking and backcountry skiing.

At Eastern Mountain Sports, we take a lot of pride in hiring people who have a genuine passion for the outdoors and the desire to share that passion with others. If you've got passion for the outdoors and a commitment to the environment, an obsession for properly outfitting our customers, and a high degree of personal integrity, EMS may be the place for you.

And since having fun outside is impossible without open and accessible places to play, Eastern Mountain Sports partners with Mount Washington Observatory, Adirondack Mountain Club, Appalachian Mountain Club, Connecticut Forest and Park Club and the Green Mountain Club.


Our History

Founded by two climbers in 1967, Eastern Mountain Sports was the conception of Alan McDonough and Roger Furst in Wellesley, MA. Once the two combined their independent retail operations, Eastern Mountain Sports was born. Targeting the outdoor community in the Boston market, the pair opened a 10,000 sq. foot store, which was the largest outdoor equipment store in the New England market. With the new store opening, EMS also published its first mail order catalog. Rounding out the 60’s, in 1969, Eastern Mountain Sports opened its first climbing school in the White Mountains.

During the 1970’s, EMS began its private label production and focused on limited “Techie” items, branding both packs and jackets with the EMS logo. In addition to beginning their own line, the company rapidly moved into a growth phase, opening stores in Lake Placid, St. Paul, Burlington and opened a Nordic Touring Center in Intervale, NH.

Over the next few decades, EMS continued to open stores in new markets, evolve their product mix, and develop a strong and loyal customer following. During the early 2000’s, EMS peaked with 89 store locations across the mid-west and Atlantic states. Eastern Mountain Sports is held by Eastern Outfitters, LLC along with Bob's Stores.


At Eastern Mountain Sports, we are committed to providing a diverse benefits package designed with options to help satisfy all the health care needs of our full-time employees and their families. The program also encourages our employees to strive to meet their retirement goals as well as provide an avenue for a positive work-life balance.

Our benefits package includes:

  • Medical, dental and vision plans
  • Group term life insurance – Company paid
  • 401(k) savings plan*
  • Paid holidays
  • Paid vacation days
  • Paid sick time
  • Flexible Spending Account
  • Short-Term Disability – Company paid
  • Long-Term Disability – Company paid
  • Employee Assistance Program

Some of our best benefits come without an enrollment form. Additional benefits for our part-time employees include:

  • 401(k) savings plan*
  • Generous in-store and online merchandise discounts across all Eastern Outfitters, LLC Brands – Eastern Mountain Sports and Bob’s Stores
  • “Pro-deals” from vendors

*Certain eligibility requirements will need to be met.

Our Culture

EMS - Culture

The adventurer’s heart is a spellbinding mix of passions – a fire that burns to explore the limits of both nature and self. And to push those passions to the max every single time they take it outside, we at Eastern Mountain Sports know that every adventurer needs to believe in every single thing that’s in their pack – starting with the pack itself.

But reliable and functional outerwear and gear is only the beginning. For us, value that’s also valuable begins with great people. From the product design process to expert guidance about its practical application all across the great outdoors, we share your passions – our outdoor heritage isn’t just about what we sell, it’s about who we are.

What our employees are saying:

The best thing about EMS is the people you work with. I've been fortunate to work with some great mentors who guided me through my career and believed in me every step of the way. It's an awesome feeling to work in place where your ideas are valued and talent is nurtured. EMS has been a perfect match for my personal and professional values, plus it's just a lot of fun! If you're into the sports, then EMS is the place for you!

-Jean, Manager

I came to EMS as a seasonal hire expecting to just work through the holiday season, and much to my surprise, almost 10 years later I am still here. I appreciate the "Mountain Life" atmosphere and work with a terrific group of people. Every day I get to talk to customers about their outdoor activities and adventures along with sharing experiences of my own. I am also very proud of our sincere commitment to our customers and to the outdoors we love to play in.

-Suzanne, Customer Service

Growth and Opportunities

As a loyal and dedicated employee, we want to reward you for your hard work and see you grow and succeed in whatever path you choose. Since our employees at every level are passionate about our culture and our company, we focus on promoting from within. Offering a variety of career advancement opportunities, an employee can grow within their own store, or upwards into a home office or distribution center role within the Eastern Outfitters, LLC Family.

Customer Service/Call Center

Seasonal Customer Service Representative Meriden, Connecticut

Distribution Center

EMS Facility Full Time Lead Randolph, Massachusetts
Full Time Warehouse Supervisors - Seasonal Meriden, Connecticut


Front End Developer Meriden, Connecticut
Web Merchandiser Meriden, Connecticut

Marketing and Advertising

Graphic Designer Meriden, Connecticut

Retail Stores - General Application

Seasonal Sales Associates - Now Hiring! Waterford, Connecticut
Seasonal Sales Associates - Now Hiring! Concord, New Hampshire
Seasonal Sales Associates - Now Hiring! N. Conway, New Hampshire
Seasonal Sales Associates - Now Hiring! Lake Placid, New York
Seasonal Sales Associates - Now Hiring! Rochester, New York
Seasonal Sales Associates - Now Hiring! Albany, New York
Seasonal Sales Associates - Now Hiring! Bridgewater, New Jersey
Seasonal Sales Associates - Now Hiring! Princeton, New Jersey
Seasonal Sales Associates - Now Hiring! Marlborough, Massachusetts
Seasonal Sales Associates - Now Hiring! Portland, Maine
Seasonal Sales Associates - Now Hiring! Saratoga Springs, New York
Seasonal Sales Associates - Now Hiring! Warrington, Pennsylvania
Seasonal Sales Associates - Now Hiring! Hadley, Massachusetts
Seasonal Sales Associates - Now Hiring! Manchester, New Hampshire
Seasonal Sales Associates - Now Hiring! Portsmouth, New Hampshire
Seasonal Sales Associates - Now Hiring! Avon, Connecticut
Seasonal Sales Associates - Now Hiring! Peterborough, New Hampshire
Seasonal Sales Associates - Now Hiring! Ithaca, New York
Seasonal Sales Associates - Now Hiring! W. Lebanon, New Hampshire

Retail Stores - Management

Assistant Store Manager Hadley, Massachusetts
Assistant Store Manager Portland, Maine
Assistant Store Manager Concord, New Hampshire
Retail Store Manager Peterborough, New Hampshire

Retail Stores - Supervisors/Hourly Associates

Bike Technician (Part-time) Warrington, Pennsylvania
Floor Supervisor Lake Placid, New York
Floor Supervisor Rochester, New York
Floor Supervisor Hadley, Massachusetts
Floor Supervisor Marlborough, Massachusetts
Floor Supervisor Portsmouth, New Hampshire

Store Operations

Field Visual Coordinator Meriden, Connecticut
Store Operations Coordinator Meriden, Connecticut
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