System Administrator I
Description
ECC is seeking candidates for a System Administrator I position. This position primary responsibility is to support and maintain the Company’s in-house IT systems equipment, communication links and related networks while providing excellent customer service. In this position, you will:
- Planning, developing, installing, diagnosing, repairing, maintaining, and upgrading hardware, software and other related equipment or systems while ensuring optimal performance.
- Assist in the installation, configuration, and maintenance of Office 365 applications, including Exchange Online, SharePoint, Teams, and Azure.
- Support end-users with Office 365-related issues and provide training when necessary.
- Administer VMware environments, including virtual machine provisioning, monitoring, and troubleshooting.
- Troubleshooting issues (in person or remotely) in a timely and accurate fashion and provide client training and assistance where required.
- Manage servers and their associated services, operating systems and hardware.
- Manage security solutions, including firewalls, anti-virus, and intrusion detection systems.
- Manage all network infrastructure hardware and equipment, including routers, firewalls, switches, and UPSs.
- Oversee installation, configuration, maintenance, and troubleshooting of client workstation hardware, software, and peripherals.
- Ensure network connectivity of all workstations and servers.
- Administer all upgrades for equipment and software.
- Conduct research on network products, services, protocols, and standards in support of procurement and development efforts
- Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
- Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Administer and maintain client accounts, permissions, and access rights.
- Perform server and security audits.
- Perform system backups and recovery.
- Monitor and test network performance and provide network performance statistics and reports.
- Recommend, schedule, and perform network improvements, upgrades, and repairs.
- Maintain compliance with all IT Policies and Procedures
- Attend regular staff meetings and participate in other IT related activities, such as training seminars or trade show events.
- Identify and learn appropriate software and hardware used and supported by the organization.
- In addition to the accountabilities above, other responsibilities, tasks, and deliverables may be assigned to the incumbent of this position.
Requirements
- Familiarity with VMware vSphere/vCenter environments and virtualization technologies.
- One year supporting Office 365 / Azure.
- Strong problem-solving skills and ability to troubleshoot technical issues.
- Understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, routing, switching, etc.).
- Basic knowledge of system administration (Windows/Linux), including configuration, maintenance, and troubleshooting.
- One year of working with Microsoft Windows desktop OS, Microsoft Office Suite
- One year troubleshooting current PC hardware, including Lenovo laptops and peripherals.
- Knowledge of system administration tools and methodologies.
- Education: This position requires an associate degree in an Information Technology related field. Equivalent combination of education and experience may be substituted for this requirement.
Preferred Qualifications
- COMPTIA A+ Certification
- COMPTIA Network+ Certification
- Cisco CCNA Certification
- VMware VCP Certification
- Microsoft Azure Administrator
ECC targeted pay range is $28 - $33.65 per hour.
Actual salary offered may be affected by education, training, certifications, experience, skills, level of responsibility, and location.
Actual salary offered may be affected by education, training, certifications, experience, skills, level of responsibility, and location.
Benefits Offered – full-time positions
- Medical/Dental/Prescription/Vision Insurance
- Life Insurance, Long Term Disability Insurance
- Paid Time off and Holiday Pay
- 401k with deferral matching, ESOP, Student Debt Reduction Program
- Flexible Spending Accounts (FSA)
- Educational Assistance, Mentorship Program, Talent Learning Management System
- Employee Referral Bonus Program
- Company-matching charitable giving program
ECC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact TeleSign HR at [email protected]. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not email about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.