Mortgage Branch Manager

Production Phoenix, Arizona


Description

The Branch Manager is responsible for ensuring that the branch office is providing 100% impeccable Customer Service, Integrity and Intensity on a branch level. Branch Manager maintains a profit center through the development of Loan Originators and support staff to achieve optimal sales and profitability goals.  

Who We are:

We are a boutique lender with over 30 years’ experience that has a solid product mix, exceptional service, and competitive pricing. We stand by our core values of treating others with respect, being solution driven, working with integrity, a sense of urgency and above all, taking pride in the work that we do.

Why Join Doorway

  • Power Producer Program: As your volume increases, so will your dedicated support! Let us show you the formula that creates a million-dollar producer.
  • Deal Desk: A dedicated underwriter answering guideline and scenario questions before submission to capture market share.
  • Social Media Auto-Pilot: A program designed to get your digital marketing created and deliver content so you can focus on your pipeline.
  • Top-of-the-line Technology: We surround you with top-notch operational support.
  • Total Service Support: Our dedicated IT team keeps our processes running smoothly and ensures our LOs are on the cutting edge of this industry’s tech.
  • Learn to Lead: Our leadership development program can help you boost your skills or learn new ones, all under the guidance of our skilled execs.

Duties and Responsibilities:

  • Review, control, and reports on general ledger activity.
  • Meets all revenue goals monthly, quarterly and yearly.
  • Originate applications and setting appointments for new clients; closing loans for personal production.
  • Produce mortgage leads for the branch by creating and maintaining positive business relationships.
  • Properly forecast and utilize strategic recruiting techniques to build strong origination and support staff.
  • Actively coaching branch Loan Originators to reach individual/branch goals.
  • Assist in the development and training of personnel, including performance reviews, giving constructive feedback, and administering correction action processes.
  • Consistently evaluate loan files and assist Loan Originators on the follow-up process on turned down loans. 

Requirements (Must-Haves):

  • Active NMLS license in your current state of employment; as required by SAFE Mortgage Licensing Act.
  • Minimum 5 years of related professional experience.
  • Previous management experience preferred.
  • Candidates will possess excellent communication skills, high integrity, and ethical standards.
  • Proven successful track record of accomplishments in originating loans and meeting sales goals.
  • Seasoned ability to motivate a team to drive business and manage to bottom line profitability.
  • We seek candidates who demonstrate an understanding of the importance of top quality customer service.