Senior Project Manager
The Senior Project Manager (SPM) is responsible for managing a range of projects from large and complex to small and fast turnaround and provides senior input within the production team across the programme of work. The SPM manages and motivates the team and makes timely decisions in order to ensure successful project delivery within time, cost and quality parameters. The SPM has significant client liaison responsibilities to ensure that client expectations are managed and met. Candidates will typically have a proven track record and extensive professional experience in online web communications and development.
The characteristics that differentiate a Senior Project Manager from a Project Manager include:
Experience and skills required:
- Highly experienced at managing technology/web projects with large budgets (over £200,000), up to 25 FTEs, and of possibly high complexity as well as proven experience delivering programmes of communications type projects.
- Must have experience delivering multiple, quick turnaround production jobs.
- Effectively managing cross-office teams of significant size.
- Excellent team, people management and mentorship skills.
- Strong client facing skills and skill and experience in managing conflicts with clients.
- Strong presentation and negotiation skills.
- PMP certification from PMI, or Prince 2 certification strongly desired and training needs will be assessed with Director of Project Management on a case-by-case basis.
- Work in partnership with the associated Tribal PD to ensure that the overall programme of work is delivered efficiently, project resources are allocated effectively and additional PM support is identified and managed efficiently.
- Project resource management (human and non-human).
- Project leadership.
- Liaison with the Resource Manager to ensure appropriate resources are assigned correctly to project tasks (submitting new and updated project staffing plans on a weekly basis).
- Project team development and management.
- Quality Assurance management (including management of vendors) on individual projects and across multiple programmes of work.
- Creation and update of Statements of Work, estimates and timing plans and Change Requests as required.
- Management of specific projects (including pitches).
- Work with the Project Director and the Account Director on specific clients to identify new opportunities and provides support for new business initiatives.
- Work with Account Management team to ensure that invoicing is completed correctly and on time and to ensure that there is no unnecessary Work In Progress (WIP).
- Development and management of project budgets, retainer proposals and corresponding staffing plans to meet client requirements.
- Resource plan development and ongoing management.
- Creation and updating of status reports, writing contact reports and creating agendas.
- Risk management, on individual projects and across programmes of work.
- Management of scope of the project (change control).
- Obtaining timely signoff of deliverable, phase and final project acceptance documents.
- Coordination of financial reporting and reconciliation for projects and programmes of work.
- Where appropriate, management and maintenance of client workflow tools and extranets.
- Approve and monitor accuracy of outside contractor's invoices (weekly).
- Maintain schedule milestones; ensure deliverables are met.
- Oversee day-to-day production process as appropriate.
- Coordination, tracking, and organization of client handover of assets.
- Coordination of design/editorial handoffs to production team.
- Provision of daily task lists to the project team.
- Comprehension and support of finance models, including how to budget and reconcile internal vs. external revenue and cost sources.
- Take on any other responsibilities or tasks that are within the employee's skills and abilities whenever reasonably instructed.
The career path of a Senior Project Manager will generally lead to becoming a Project Director.
N.B This job description will not form part of your contract of employment unless specified
Overall Assumed Time Split Across All Responsibilities:
- Project Management tasks and responsibilities: 70%
- Account Management tasks and responsibilities: 20%
- Financial reporting/billing 10%