Business Analyst - DataOps
Description
CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Business Analyst – DataOps is responsible for the development of requirements, business processes, and documentation in support of DataOps, including data warehousing, ETL, analysis, quality, and governance services. The Business Analyst helps internal customers understand data tools and assets along with assisting to define business processes and requirements. This role works closely with internal business partners, data engineering, data stewards, software applications and analytics teams to improve accessibility, trustworthiness, compliance, and collaboration across data services.
Job Responsibilities:
- Consult with internal customers to understand business needs and opportunities to be converted to technical requirements for developers.
- Develop and document current and improved-state business processes.
- Support roll-out and maintenance of data governance and curated catalog services, including business glossaries, business rules, metadata libraries, etc.
- Support roll-out of data security, privacy, and compliance initiatives.
- Participate in projects and troubleshooting to improve various aspects of data quality (uniqueness, integrity, accuracy, consistency, completeness, etc.).
- Coach business users in support of DataOps services and best practices.
- Represent DataOps in corporate wide projects.
- Support periodic audits and monitoring to ensure that data workflows and related business processes are running as expected.
- Present and communicate effectively across internal teams.
- Work on agile or waterfall teams as needed.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Information or a related field, or equivalent combination of education / experience.
- General business analyst experience in a technology environment (process mapping, requirements gathering, work planning, brainstorming, etc.).
- Experience running meetings and facilitating projects.
- Experience in data management (warehousing, governance, analytics, etc.).
- Experience with financial services a plus.
- Excellent analytical and problem-solving skills.
- Excellent communication and collaboration skills.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.