Executive Assistant (On-Site)
Description
CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
This individual will report directly to the Branch Manager. The Executive Assistant’s primary role is to support Branch Manager and manage daily operations and keep our executive on task. This is a full-time position located in Fairfax, Virginia.
Job Responsibilities:
- Manage Gina’s daily calendar.
- Schedule and confirm appointments with referring partners and clients.
- Organize and execute recurring processes for all related sales operations.
- Schedule and assist with planning team activities.
- Manage and administer Extreme Follow Up Program.
- Maintain all client and partner databases.
- Maintain lead tracker and team metric reports.
- Attend client appreciation events and support various prospecting/marketing activities.
- Send correspondence to clients, business partners, and referral sources, including scheduled gifts.
- Assist with social media marketing.
- Assist with other administrative duties as needed; including but not limited to all scanning, monthly expense reimbursement, ordering office supplies, occasional errands, etc.
Qualifications and Skills:
- Experience with customer service, preferred.
- Organization skills.
- Excellent communication skills.
- Proficient in Microsoft Office suite.
Please also send a video or audio recording of yourself answering the following questions to [email protected]:
- Tell us about yourself (work experience, hobbies, what motivates you, etc.)
- Tell us a story about a time you felt proud of your yourself (work, school or hobbies)
- Tell us about an issue or problem you encountered (professionally or personally) and how you came to a resolution or solved the problem.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.