Advisor, Messaging and Collaboration

Information Technology Oklahoma City, Oklahoma

Job Summary

The role is to ensure the availability, support and integrity of Continental Resources enterprise messaging platforms. This includes but is not limited to design, implementation and maintenance of email and other messaging and collaboration systems, providing support to operational teams and use of various management tools. Will provide technical guidance and consulting across the organization and be a contributor in strategic decisions on the platforms.    


  • The essential duties and responsibilities of this position include but are not limited to the following:
  • Document and develop in-depth knowledge of company’s existing messaging IT architecture/infrastructure.
  • Develop and implement collaboration roadmaps including Exchange, Office 365, VOIP Integration, and Instant Messaging platform(s).
  • Conduct research, facilitate POC’s and make recommendations on emerging technologies in support of collaboration roadmaps designed to enhance the end user experience, cost effectiveness and infrastructure flexibility.
  • Create effective vendor relationships to assist in validating roadmap and architectural designs.
  • Document and maintain policies, procedures and training for system administration.
  • Ensure integrity and security of enterprise data on servers and systems.
  • Maintain and support email security gateways.
  • Performs installations, security updates, upgrades, capacity planning and tuning through approved Change Management.
  • Provide tier 3 support for operations and other support teams.
  • Communicate effectively with technical and non-technical audiences.         
  • Other duties as assigned


  • Strong communication skills, both written and oral
  • Proficient computer skills
  • Proven team player
  • Bachelor’s degree from an accredited College or University preferred but not required
  • Eight (8) years related experience, or equivalent combination of education and experience 

Minimum 8 years of experience with the following:

  • Messaging systems including MS Exchange, Instant Messaging Platforms and VOIP Integrations including design, implementation, upgrades, and support.
  • PowerShell and other scripting platforms.
  • Mail gateways.
  • Windows OS administration ranging from Server 2008-2012R2.
  • Implementing/administering enterprise messaging platforms in multiple data centers.
  • Active Directory, DNS, and Group Policies