Concept Plus Careers

Description

Concept Plus is seeking a Trainer / Documentation Specialist in the Tucson, AZ area.

Responsibilities:

• Develop user application training and training on system backup for ABS users.
• Support business analysis activities, technical writing and help desk.
• Documents training outcomes and includes training session status in the Weekly Status Report.
• Works with the Program Manager on business analysis tasks like requirements definition and analysis, task breakdown, business process mapping, functional support for all ABS components, systems and applications, technical documentation, and documented operations for manual and automated system interfaces that support and enhance efficiency of AMARG business processes
• Supports user account administration tasks like account management, password resets, technical queries response and provides functional assistance.

Required Experience:

• Experience training end users
• Experience with supporting users

• 3+ years of experience training end users
• 1+ years of experience with help desk support

Concept Plus is a growing consulting firm headquartered in Fairfax, VA. We are an Oracle Gold Partner, offering deep technical expertise, combined with business insights and an experienced team focused on providing technical solutions for our clients. We are proud to have been recognized as one of the "25 Most Powerful Oracle Solution Providers" in the area! We offer great benefits including competitive pay, comprehensive health insurance, dental and vision insurance, paid life insurance, paid time off, 11 paid holidays, bonuses, tuition reimbursement, unlimited training, and the opportunity to work in a collaborative, flexible, innovative environment! For additional information about our dynamic organization, please visit our website at www.conceptplus.com.

Concept Plus is an Affirmative Action/Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.