Sales Development Representative

Sales Chicago, Illinois

Position at Community Brands

Community Brands is a software company that helps organizations achieve social good. Through our technology, we assist more than 100,000 associations, nonprofits, K-12 schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 2,200+ employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers who dream big and are motivated by more than just a cool job (though that’s a great perk). The Community Brands culture is one where employees can pursue this passion as part of their profession, and we’re looking for great employees to join us! 

At GiveSmart by Community Brands our mission is to help our nonprofit and organization clients reach their fundraising goals while creating an engaging, exciting, and positive giving experience for their donors. We specialize in event management, mobile giving, live and silent auctions, customizable event sites, text-to-give, cloud-based campaign management, integrated ticketing, seating management, and more.

A Day in the Life 
As a GiveSmart SDR, you are the first step in helping our nonprofit partners make the transition to mobile fundraising. In your conversations, you’ll engage with nonprofit organizations to get a better understanding of their mission, goals, challenges, and needs. You will work closely with your manager and teammates to develop your own unique sales style that leverages your personality with expert sales skills and strategies. Our goal is to understand what our partners fundraising goals are and help them see how GiveSmart can help achieve them. 

In this role you’ll  

  • Schedule qualified demos from your own outbound research for the outside sales reps 
  • Make 50-100 cold calls on a daily basis to build and manage lead development pipeline 
  • Proactively call prospects in target markets on a daily basis 
  • Answer sales emails and qualify new leads over the phone 
  • Manage data for new and prospective clients in our CRM, ensuring all communications are logged, information is accurate and documents are attached 
  • Build prospective client lists for our target markets 
  • Assist Sales Manager with specific sales projects in a timely, and detail orientated, manner 
  • Learn and demonstrate a fundamental understanding of our services and technology platform and be able to clearly articulate the advantages over competitors 
  • Contribute to every component of the critical functions associated with fulfilling the sales cycle (forecasting, reporting, customer database maintenance, communications etc.) 
  • Work a specific number of black-tie and gala events in order to understand our specific industry 

We’re looking for someone who brings  

  • Excellent communication skills, both written and oral
  • An ability to manage multiple relationships well 
  • An attention to detail  with great organization skills 
  • Contagious positivity 
  • An aggressive, competitive and committed attitude 
  • Self motivation with a desire to be successful 
  • Effective time management skills 
  • A see it, say it, fix it attitude 

We’ll see it as a bonus if you also bring 

  • 1-2 years telemarketing and/or inside sales experience is a plus 
  • A proven track record of successful prospect engagement 
  • Nonprofit experience (either working for or volunteering) 
  • Experience selling in the tech industry

Good People, Doing Good Things:
Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. And, we look forward to you being part of our story!  

  • Unlimited Planned Paid Time Off 
  • Generous Sick Leave 
  • Casual Environment  
  • Purpose Driven Culture 
  • Work-life balance  
  • Passionate about Community Involvement 
  • Company Paid Parental Leave  
  • Company Paid Short Term Disability 
  • Remote Flexibility 


Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities