Manager, Data Analytics

Data Analytics Philadelphia, PA King of Prussia, PA Cherry Hill, NJ New York, NY Parsippany, NJ


Description

The Manager is responsible for ensuring seamless execution and delivery of products and services in the Data Management suite by actively mentoring staff, developing team-level goals and objectives, working directly with clients to understand their needs, and provided expertise and input on key deliverables and processes.

 

PRIMARY ACCOUNTABILITIES

 

  • Manage the coordination of day-to-day operations of Compas/CMI database merge/match services
  • QC data exchanges to and from CMI and oversee staff adherence to protocols
  • Manage exports of customized list(s) and send to publisher partners for marketing list matching
  • Troubleshoot all system, user and list related issues as they arise
  • Issue client invoices as needed
  • Manage relationships with partners and identify opportunities for new data sources
  • Merge marketing buy data with physician target lists in Excel or SQL and upload to central DB
  • Scrub marketing target lists for removal of “opt-out” physicians as requested; capture and invoice all scrub service activity
  • Oversee the maintenance of internal archiving system architecture for all data assets using MS Windows, update SOP’s and communicate changes to staff
  • Ensure adherence to confidentiality protocols as they relate to data exchanges
  • Manage all ad hoc list match requests
  • Assist in regular data asset and gap analysis internal audits
  • Capture data gaps and opportunities
  • Maintain and build relationships with key customers and partners
  • Participate in initiatives to monitor, analyze and improve core system performance, accuracy and efficiency
  • Investigate and analyze market trends for white papers and other written thought pieces
  • Manage the testing process of new products and services
  • Acquire, manage and disseminate key customer insights across the organization through POV’s, research reports and informal communications
  • Manage the development and execution projects designed to support media teams in fulfilling brand needs
  • Integrate relevant business knowledge and information across projects to make actionable insights both for external clients and internal stakeholders
  • Manage the data needs requirements for custom projects, aggregate data sources, troubleshoot issues as the arise and analyze the data for actionable insights
  • Identify new and emerging datasets within the marketplace for possible integration with proprietary data
  • Manage the daily operations of a portfolio of products and services, including project management of bringing new products to market
  • Serve as the lead data expert for client projects as needed
  • Support development team with insights that lead to sales of organizational products and services
  • Serve as a mentor to new coordinators in departmental processes, procedures and deliverables
  • Develop training modules & materials necessary to train staff and/or other departments
  • Prepare and Conduct Client Training Sessions on Data Products and Services
  • Train internal staff and work across departments to ensure that the needs of parallel departments are met by products and services
  • Prepare and Conduct Client Training Sessions on Data Products and Services

 

 REQUIREMENTS:

  • 5-7 years of experience working with secondary data for marketing
  • 1-2 years of Supervisory experience in a data or marketing setting
  • Bachelor’s degree
  • Strong presentation skills
  • Experience working with or servicing pharmaceutical and other life sciences companies preferred
  • Advanced knowledge of Microsoft Excel, Access and PowerPoint
  • Working knowledge of SQL
  • Familiarity with Business Intelligence tools such as MicroStrategy or Tableau
  • Self-Motivated
  • Strong Analytical Skills
  • Excellent organizational skills
  • Track record of success and independent thinking
  • Strong knowledge of HCP’s and relevant data sources for marketing to HCP’s
  • Willingness to learn and adapt to a changing environments

CMI Media LLC and Compas, Inc., are an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race, color, sex, religion, nation origin, marital status, ancestry, citizenship, veteran status, sexual orientation or preference, or physical or mental disability.

We offer an excellent benefits package including medical, dental, STD, LTD, Life insurances, and 401k.