CJ Logistics | Customer Operation Analyst

Logistics Fontana, California


Who We Are


Overview

CheilJedang (CJ) was founded in 1953 specializing in food products. Since then it has grown into a global lifestyle brand with a business portfolio built around the four sectors - Food & Food Service, Bio & Pharma, Entertainment & Media, and Shopping & Logistics. With over 55,000 employees around the world, CJ Group promotes healthier, happier and convenient living through its many products and services. For more information, please visit www.cjamerica.com.

 

Job Description

  • Identify opportunities to improve service into consignee and customer locations; create and implement solutions based on findings
  • Respond to all Customer requests for information
  • Facilitate regularly scheduled customer phone meetings, including updating customer action item registers
  • Ensure customer promotions and events are communicated internally and executed flawlessly
  • Manage performance to Retailer expectations
  • Support Customer invoicing processes
  • May be required to be on call and work as part of a Saturday rotation
Job Qualifications Required
  • Bachelor’s degree
  • 3 years of experience in transportation or a service related position
  • Strong skills in MS Excel
Preferred
  • Bachelor’s degree with specialization in Logistics, Transportation or Supply Chain Management
  • TMS experience
  • Google and MS PPT experience
Benefits
  •  Paid Time Off
  •  401K
  • Health Insurance including Medical, Vision and Dental