Sales Trainer

CIVIC Los Angeles, California


CIVIC Financial Services is an industry leading private money lender focused on providing short and long term debt for Residential and Commercial real estate investors. Civic was founded in 2014 by its parent companies Wedgewood Inc. and HMC Assets LLC, and is a well-capitalized lending-arm of the Wedgewood Companies. CIVIC was started to provide common sense financing for real estate entrepreneurs and has funded over $2.5 Billion in loans since its inception. CIVIC was recognized as a “Great Place to Work” for 2019, as published by Fortune. Also, Bill Tessar, (CIVIC’s CEO) was identified as an Executive leading the housing industry by HousingWire’s Vanguard Awards in 2018.

The Sales Trainer works closely with inter-departmental teams and serves as a subject matter expert on training for all areas in Civic. Will create and deliver engaging training modules for both new hire and tenured team members to ensure knowledge and understanding.

What you'll do:
  • Work closely with Manager, Learning & Development and team, the business and subject matter experts to acquire knowledge on needed training for all parts of Civic.
  • Deliver engaging live facilitation and training module creation of best practices, process flow and product information to both new hire and tenured associates including the facilitation of application exercises and performance tests to ensure knowledge and skill delivery.
  • Create and develop training course material using instructional design techniques in conjunction with adult learning theory, including writing lesson plans, designing application exercises and performance tests, and other job aids.
  • Perform training needs analyses to determine individual or departmental performance gaps.
  • Oversee administration of course evaluations, including creation of evaluation instruments.
  • Lead a variety of Sales Training programs from new hire, onboarding, ongoing and specialty programs for non-experienced industry employees.
  • Provide engaging teachings via live facilitation, eLearning and interactive activities.
  • Have educational materials prepared and knowledge of how to access these items to properly support the organization.
  • Support and mentor all employees while being able to have constructive conversations when required to keep employees accountable to company benchmarks.
  • Maintain immaculate attendance records and exam scores for proper record keeping.
  • Able to enthusiastically relay company mission statement, values, history and culture to new hires during facilitation of Orientation.
  • Select and book training rooms, venues and provide proper set up of each location to create a place to encourage full engagement from the learners.
What you'll need:
  • High level of experience and understanding of Residential Mortgage Lending or Private Money Lending; recent mortgage sales experience.
  • Ability to speak effectively at high-profile events and write effectively for a wide-variety of audiences.
  • Understanding of effective teaching methodologies and tools.
  • Phenomenal communication, presentation and public speaking skills.
  • Organizational and time management abilities.
  • Critical thinking and decision making.
  • Computer proficiency including Microsoft Office, particularly Excel, PowerPoint and Learning Management Systems.
  • Adult learning and education expertise.
  • Strong interpersonal, relationship and partnering skills.
  • Energetic, motivated and results-orientated.
  • Training development and delivery including project/program management.
  • Content creation using a variety of authoring tools including PowerPoint, Adobe, etc.
  • Excellent verbal and written communication skills, including presentation skills.
  • Ability to communicate clearly at all levels of the organization.
  • Problem solving and analysis.
  • Strong multi-tasking and organizational skills.
  • Ability to be flexible and adjust course as business needs change.
What's in it for you:

CIVIC offers our team members a competitive compensation, 401K, and traditional benefits like medical, dental, and vision.  We also have many additional perks:
• Company Sponsored Outings: Past events have included sporting events, happy hours, parking lot BBQs, bowling and bocce ball tournaments, office theme parties, and more.
• In-house Investment Programs: Participate in the growth and profitability of the company through our in-house investment programs. We also offer homeownership & loan programs.
• Contribute to Your Community: Through our volunteer service, sustainable initiatives, charitable giving, and work with local universities, CIVIC provides opportunities throughout the year for its employees to give back to the community for the greater good.
CIVIC is an Equal Opportunity Employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We look forward to hearing from you!

Check us out on The Muse.
Company: Civic Financial Services