Sales + Relationship Associate

Sales New York, New York


This position is responsible for communicating the Merchandiser opportunity to new applicants and facilitating a seamless (and fun!) experience during the interviewing and on-boarding process. In this exciting role, your efforts will directly impact the growth and success of Chloe + Isabel as you work with your team to build and grow the Merchandiser community. We are looking for a high-energy “people person” who loves a challenge, is highly motivated to hit and surpass goals, and is inspired by Chloe + Isabel’s mission to provide a fun and flexible opportunity for fashion-loving, tech-savvy, and entrepreneurial women.

Chloe + Isabel offers excellent perks + benefits that includes unlimited vacation, generous sick time, work-from-home flexibility, free coffee + snacks, happy hours, casual dress code, rich health benefit plans, 401K, a GORGEOUS office, and more!

Role & Responsibilities:

  • Grow, coach and train a strong community of new merchandisers to maximize the Chloe + Isabel sales opportunity.
  • Act as a concierge to new merchandisers by checking in with each onboard during identified milestones to ensure they are setup for success to run their Chloe + Isabel businesses.
  • Deliver an exciting, personalized and consistent brand experience via phone, email and live chat.
  • Confidently speak to the Chloe + Isabel merchandiser opportunity, structure, terms & conditions, and current and seasonal promotions.
  • Achieve daily KPIs to meet team productivity and quality expectations.
  • Always deal with the most difficult situations in a willing and professional manner while aiming to turn all negative situations into a positive outcome.

Desired Skills & Experience:

  • Passionate, flexible, multi-tasker with entrepreneurial spirit that identifies with the Chloe and Isabel mission.
  • Desire to help Chloe + Isabel develop the role of New Merchandiser Experience Representative and grow within the C+I organization.
  • Bachelor’s degree and 1-2 years of successful work experience in a goal-driven inside sales, recruitment, college enrollment or lead management role.
  • Experience with outbound telesales and/or recruitment is a plus.
  • Proven ability to consistently meet and exceed goals.
  • Self-motivated with positive attitude and the ability to work well both autonomously and within a team environment.
  • Effective communicator with strong ability to represent the Chloe + Isabel brand through verbal and written correspondence.
  • Proficient in the use of Excel, Word, and email platforms.
  • CRM/database management systems ( experience is a plus.

Note: This role is an in-office position based in NYC.

About Us:

Chloe + Isabel is revolutionizing fashion with cutting-edge social media innovation for stylish, entrepreneurial women! At the heart of our business is the ongoing growth and development of our Merchandiser community comprised of fashion-loving, socially savvy, entrepreneurial women who sell our exclusive jewelry line through in-home pop-up shops and their own personalized C+I online boutiques. From our studio in New York City, Chloe + Isabel designs jewelry for every woman from daring trend setter to timeless, refined styles.  Chloe + Isabel jewelry has been featured in Glamour, InStyle, Lucky, Us Weekly, OK!, Real Simple, Refinery29, StyleCaster, Mashable, Forbes, Huffington Post and more. Chloe and Isabel was named one of the Top 20 Startups of 2011 by the Business Insider.

Chloe + Isabel does not currently provide sponsorship for employment visas. Employment is contingent upon legal work authorization with documents that satisfy Form I-9, Employment Eligibility Verification.