Receptionist/Clinical Admin

PharmacyPharmacare Fulfillment CenterTemporary Full Time Edmonton, Alberta

About Us
Centric Health is the largest integrated healthcare company in Canada, and we are growing! Our vision is to be Canada's premier healthcare company with innovative solutions that focus on patients and healthcare professionals. We are building on the strengths of Canadian healthcare to promote healthy living strategies and provide patients the power of healthcare choices that will have a lasting effect on their quality of life. 

Centric Health is seeking driven individuals who are motivated by improving the healthcare in the community. Are you ready to make a difference in the world of healthcare with Centric Health?

Work With Us
At Pharmacare Pharmacy our focus is on the quality and safety of medications for our clients. This focus has gained us the reputation of being the leader in specialty pharmacy throughout Alberta. To uphold this reputation we pride ourselves in being a team of passionate individuals that believe in building strong relationships with our clients and maintaining quality assurance by using industry leading technology. We offer competitive benefit packages, encourage ongoing training and development and an atmosphere that inspires our employees to excel at assisting and caring for our clients.

The Receptionist role provides essential administrative support for our dispensary and clinical departments located at the Fulfillment Centre. This will include a gained knowledge in medical terminology, medications, the Alberta Government Clinical Framework, as well as help to develop telephone communication skills to contact clients and/or their healthcare representatives.



  • Answer incoming calls and direct them to appropriate person
  • General administrative support upon request – excel reports, data entry, mailing & filling
  • Mailing and distribution
  • Fax/scanning requests
  • Assists in planning and preparation of meetings, conferences and conference calls.
  • Record meeting minutes for stand up meetings, as well as any meetings requested by management
  • Responsible for inventory of stationary and lunchroom supplies (coffee, vending machine, etc.)
  • Assists/supports Delivery & Maintenance Supervisor with repair and maintenance requests.
  • Adjudicate completed clinical services using pharmacy software (Kroll)
  • Scanning and attaching clinical documentation using standardized labels to patient’s files in pharmacy software (Kroll) for easy access by all pharmacy employees.
  • Prepare a variety of documents using both pharmacy software (Kroll) and Netcare for Clinical Pharmacists in a timely manner, and ensure that they are delivered in the most appropriate way once completed.
  • Work with the other departments & clinical pharmacists to ensure that patient demographics located in pharmacy software (Kroll) are continually updated.

**Other duties will be assigned as required

Education and Experience:

  • Experience and/or training on medications and medical terminology
  • Experience in a customer service environment
  • Experience using basic office technology – Photocopier / scanner / fax machine
  • Experience with Netcare is an advantage
  • Experience in a pharmacy environment is an asset
  • Knowledge of Kroll Pharmacy Systems is an asset
  • 2 years of experience in an Administrative support function is preferred
  • Experience handling confidential information and payments is a must.
  • Experience in a pharmacy environment is an asset
  • Knowledge of KROLL Pharmacy Systems is an asset


The chosen candidate may be asked to undergo a criminal record check and/or basic security clearance.

Our core values are Passion, Quality, Patient-Centric, Relationships, and Innovation

Your Career. Our Focus!