Escort - Transportation Partner

Direct Care Oakland, California Oakland, California Berkeley, CA El Sobrante, California


The Position: Under the direction and supervision of the Center Director, the Transportation Partner will assist / escort participants to and from their homes and to / from outside appointments / activities. The Transportation Partner will escort the participant while utilizing CEI transportation services and ensure participants get to their final destination and supervising them until appointments are complete. The Transportation Partner will perform these duties based on the IDT plan of care and in accordance with the participant’s need for physical assistance and/or assistive devices. When there are no scheduled appointments, the Transportation Partner may be utilized as an aide in CEI’s Day Centers to assist participants with ADLs.


(Primary duties and responsibilities – may not include all of the duties assigned)


  • The Transportation Partner will assist participants as scheduled to and from their residences to outside appointments. This includes assistance with ambulation and transfers.
  • The Transportation Partner will report every morning to a central location to receive their assignments.
  • Regularly reports on status and progress of participants, as well as any transportation issues to the Center Director or clinic staff
  • As requested by Center Director, required to help in the center day care program and assist with providing personal care and assistance which will maintain and increase the ability of an older person to live safely at home. 
  • Participates in departmental and agency meetings as directed
  • May be asked to participate in training and orienting others
  • Completes all required paperwork.
  • Participates in the agency quality assurance/performance improvement program (QAPI) as assigned.
  • Maintains the confidentiality of all company procedures, results and information about participants, clients or families.
  • Follows all CEI Policies and Procedures.
  • Maintains safe working environment by following CEI’s safety polices and procedures
  • Maintains a courteous, helpful and professional attitude on the job. Displays a willingness and ability to be responsive in a warm and caring to all customer groups.
  • Performs other duties as assigned in a positive and helpful manner.



  • High School Diploma or equivalent
  • Knowledge of the physical, mental and social needs of the elderly
  • Training and current certification as a Certified Nursing Assistant preferred or equivalent of one years’ experience working with older adults.
  • Good written and verbal communication skills, with ability to maintain accurate records
  • Excellent customer service skills & ability to work with multidisciplinary team
  • Good organization and scheduling skills
  • Skilled in identifying potential problems and recommending problem solutions
  • Ability to work independently with minimum supervision
  • Ability to work in a multicultural and interdisciplinary setting
  • Current CPR certification and First Aid training (provided by company)
  • Ability to comprehend complex written materials and verbal instructions
  • Ability to communicate and speak clearly in English
  • Knowledge of the community served.
  • Interest and willingness to work in a multilingual, multicultural environment

Founded in 1992, Center for Elders’ Independence has earned the reputation as the one of the premier safety net organizations and community resources for seniors and healthcare in the East Bay. CEI's interdisciplinary team approach to care planning and care implementation provides high quality, affordable, integrated health care services to the elderly.

This is what our employees say about working at CEI:

“I like my job. I like to work with elderly people when they can live independently and make their own decisions. It’s very different from a nursing home.”

“The integrated team work at CEI is wonderful.”