Account Manager



Position at Connect Distribution Services Limited

Account Manager
Connect Distribution


Here at Connect Distribution, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.

With forty nine years of experience, we are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including Dyson, Whirlpool, Hotpoint, Hoover and Bosch to name a few!

We have an exciting opportunity for an Account Manager to join our Trade team within ever expanding business. As an Account Manager, the role will involve:

  • To meet agreed financial targets
  • Identify customer's requirements and make business plans for the development of each account
  • Build sales pipeline
  • Make a minimum of 60 outbound calls per day
  • Manage existing business and develop new accounts
  • Ownership of customer accounts including new and existing customers
  • Use CRM system to schedule calls and manage sales activity
  • Identify where 'lost opportunities' are and put plans in place to bridge the gap
  • Analyse customer spending trends to ensure sales opportunities are maximised

As An Account Manager, it’s important if you have:

  • Previous Account Management/sales experience
  • Customer focus and willingness to go the extra mile
  • Drive to work to targets
  • Proven sales record
  • Self –motivation

We would be really excited if you have:

  • Desk based Account Management or B2B telesales experience
  • Proven background in converting new business,winning back lapsed accounts and maximising opportunities with existing clients

What we offer:

  • Free on-site parking
  • 31 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Potential to win access to Football tickets for Birmingham City and Aston Villa home games
  • Staff discounts on all products
  • Eye Test & Child care vouchers


Monday – Thursday 08:30- 17:30, 17:00 finish on Fridays

Job Type: Full-time