The Lumistella Company Careers

Join us in Telling the Stories of Santa’s North Pole!

The Lumistella Company is looking for an experienced People Operations Specialist to join our team! This position is a key player in shaping and executing the company’s talent acquisition and employee retention strategies. This role involves executing activities in support of the full employee lifecycle, including recruiting, onboarding, employee engagement, performance management, and offboarding. Additionally, this role is responsible for conducting compensation analysis, creating offer letters, and negotiating with candidates to ensure competitive and fair compensation packages.

The People Operations Specialist will work closely with hiring managers to understand job requirements, develop detailed job descriptions, and implement effective recruitment strategies to attract high-quality candidates. They will employ various sourcing methods, including job boards, social media, and professional networks, and manage relationships with external agencies when necessary.

This role will act as the primary contact for candidates, guiding them through the interview process, and ensuring a smooth transition into the company. They will also track and report on key recruitment metrics, provide insights on talent acquisition trends, and continuously seek opportunities for process improvements.

In addition to recruiting, they will support, design, and execute retention programs aimed at improving employee engagement and reducing turnover. This includes analyzing turnover data, conducting exit interviews, and implementing strategies to foster a positive work environment. The role requires a deep understanding of recruitment best practices and retention strategies, as well as a commitment to compliance with legal and company standards.

Overall, the People Operations Specialist is crucial in building a talented workforce that aligns with the company's strategic goals and in creating an environment where employees are motivated and engaged. This role demands exceptional communication skills, strategic thinking, and the ability to manage multiple priorities in a dynamic and fast-paced setting.

The People Operations Specialist is responsible for the following:

Talent Acquisition and Onboarding

• Lead the end-to-end recruitment process including job analysis, candidate sourcing, screening, interviewing, and hiring
• Collaborate with hiring managers to define position requirements and develop job descriptions
• Ensure a positive candidate experience by managing communications and facilitating smooth transitions through hiring stages
• Conduct pre-employment assessments and screenings
• Build and maintain a talent pipeline
• Track and report on recruitment metrics
• Provide training and guidance to hiring managers on best practices for interviewing and selection

Compensation and Offer Management

• Conduct comprehensive compensation analysis for new positions and existing roles
• Create detailed offer letters for successful candidates
• Lead salary negotiations with candidates

Employee Engagement and Retention

• Support in the development and implementation of employee retention strategies and programs
• Analyze turnover rates, exit interviews, and engagement surveys
• Identify areas for improvement to enhance employee engagement and reduce turnover

Onboarding and Offboarding

• Build, schedule, and prepare orientation programs for new hires
• Manage the 90-day onboarding process
• Support offboarding processes by conducting exit interviews and handling final paperwork

Compliance and Reporting

• Ensure all recruitment and retention practices comply with legal and company policies
• Maintain and update organizational charts
• Protect company assets through proper management of asset files and adherence to information security policies

If you want to be one of us...

The ideal People Operations Specialist will bring:

• 3-5 years of experience in talent acquisition and employee retention, with a strong understanding of recruitment best practices and retention strategies.
• Proficiency in Applicant Tracking Systems (ATS) and Microsoft Office Suite (Outlook, Excel, Word). Familiarity with HR software and tools is a plus.
• Excellent interpersonal and communication skills, with the ability to engage effectively with candidates and internal stakeholders.
• Strong organizational and time management skills to handle multiple priorities, effective planning, and working under pressure to meet deadlines.
• Strong analytical skills with the ability to assess data and make informed decisions. Experience with metrics and reporting related to recruitment and retention.
• Knowledge of compensation structures, salary benchmarking tools, and market trends to conduct effective compensation analysis.
• Strong negotiation skills and the ability to effectively communicate compensation packages to candidates.
• Strong attention to detail and accuracy.
• Demonstrated problem-solving skills with a proactive approach to identifying and addressing issues.
• Confident and decisive in stressful situations and tight time frames.
• Utilizes good judgment and demonstrates maturity, tact and diplomacy.
• Maintains confidence and utilizes the utmost in discretion.
• Takes initiative and demonstrates flexibility and adaptability.

Education requirements: 

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Relevant certifications (e.g., SHRM-CP, PHR) are preferred.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

 Who are we?

The Lumistella Company is a house of global brands driven by story. We have a passion for storytelling focused on the rich characters and timeless narrative of Santa’s North Pole. From this world born of ancient lore, the company creates joyful moments for all ages through products, entertainment and experiences. The Lumistella Company exists to preserve and elevate the magic and goodwill of Santa's North Pole universe for generations to come. 

We are a family-owned company based in Atlanta, Georgia. Launched in 2005, The Lumistella Company is home to the bestselling Christmas tradition, The Elf on the Shelf®, as well as a number of other products and brands including Elf Pets® and Elf Mates™. We are in the business of Creating Joyful Family Moments and strive to bring the characters and stories of Santa’s North Pole to families worldwide through consumer products, immersive experiences and entertainment-based content. At the core of our business are the values that make us an exceptional place to work, known here at the North Pole as F.I.R.E. (Family Focus, Integrity, Respect, and Excellence.)

Despite rapid expansion, we have maintained and continue to offer a strong culture of creativity, fun, learning and respect. We believe that our employees drive our success, and we encourage both individual growth as well as extensive collaboration in a team-focused environment. We are constantly seeking talented team members who enjoy a fun and fast-paced work environment where the magic of Christmas thrives year-round!

Because of the dedication and creativity of our employees, we have continued to grow in popularity with footprints in over 20 countries and 5 continents.

Want to Know More?

Working at the North Pole is like working with family. We regularly host employee events, birthday celebrations, and social activities to give us an opportunity to get to know one another and take a breather from the hustle and bustle of the North Pole. Each year, (at the discretion of our owners), our office is closed from Christmas Eve through New Year’s Day, and our full-time employees are paid for this time. We recognize the need for some R&R after a busy holiday season!

We also offer competitive compensation and a robust and comprehensive benefits package including health, dental, and vision insurance, a 401(k)-plan including profit sharing, short and long-term disability, a flexible spending account for medical and childcare reimbursement, basic and voluntary life insurance, and a bonus plan.

To learn more about our company, check out our web site at: www.Lumistella.com.

The Lumistella Company is an equal employment opportunity employer.