Enrollment Services Representative

Admissions/Enrollment Boise, Idaho


Description

As the Enrollment Services Representative, you are responsible for generating student enrollments, as well as handling all phases of the enrollment process. Your role is the first level within the Enrollment Services functional area, and you work closely with your supervisor.

Essential Duties and Responsibilities

  • Completes certification process and associated training to develop broad Enrollment knowledge.
  • Applies Company's values in the completion of all job assignments.
  • Networks and develops professional relationships to generate personally-developed inquiries.
  • Provides excellent customer service to students through application and enrollment process.
  • Screens potential student applicants by phone and sets campus interviews.
  • Assesses prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation.
  • Conducts personal interviews to qualify candidates and to explain academic programs.
  • Handles appointments, interviews and applications in a professional and timely manner.
  • Advises students in program selection, test counseling, registration, etc.
  • Provides general customer service to students from enrollment through graduation.
  • Performs consistently to meet performance targets.
  • Adheres to laws and regulations governing student recruitment activities.
  • Completes other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Listed below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position.  Critical features of this job are described under Essential Duties and Responsibilities. They may be, however, subject to change at any time due to reasonable accommodation or other reasons.

A degree is strongly preferred. Previous sales or customer service experience preferred. Outstanding written and verbal communication skills are required. Ability to work within a team and be a team player. Capacity to work in a fast-paced environment and to be a self-starter. 

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Thank you for applying for this outstanding opportunity today.


 

The mission of Carrington College® is to provide learning opportunities to individuals in the communities it serves through postsecondary programs of study, which include general studies and professional preparation in career-focused majors. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All information submitted to Carrington College is subject to its Employee Privacy Policy, available at https://carrington.edu/employee-privacy-policy/