CARFAX Canada Careers

Description

Working Here
At CARFAX Canada, we’re more than just obsessed with cars. We’re obsessed with data and using it to help millions of Canadians buy, sell and maintain cars - but you can learn that on our website. Let’s talk about the sweet perks you’ll get when working here (i.e. what you actually want to know): Some days you’ll be taking in-house leadership training courses, other days you’ll be eating a catered lunch with your team mates. Grab a seat in the state-of-the-art office at 100 Kellogg Lane and collaborate the day away. What’s that, it’s the summer? Well, the 4-day work weeks have kicked in; enjoy those extra paid days off! Why not use one of your paid volunteer days to give back to your community? What else can we list? Competitive wages, amazing benefits like a wellness spending fund, a company-matched pension program, monthly “work from anywhere” days, yearly performance-based bonuses, health and wellness programs, a literal award-winning culture, parental leave top-ups and all kinds of social events. To top all of this off, every day you get to choose how you get to do meaningful work with incredible people. So, looks like we’re obsessed with a few things here – data and our people!  

Key Information
Employment Status: Full-time temporary (12-Month Contract)
Job Type: On-site
Location: London, Ontario
*Please note that we have two operating entities in Canada, CARFAX Inc., and CARFAX Canada. This position is with CARFAX Canada.

Job Details
Reporting to the Director of Workplace Experience, the Employee Experience Specialist is accountable for the planning, communication, and execution of CARFAX Canada’s employee experience programs, including corporate events, internal communications, diversity, equity, and inclusion (DEI), wellness, employer brand, and employee recognition.

The Employee Experience Specialist delivers holistic and integrated programming that enhances the culture and employee experience, making CARFAX Canada a best-in-class place to work. 

Position Responsibilities

• Full cycle planning, delivery, and continuous improvement of CARFAX Canada’s employee experience programs, including corporate events, employer brand, internal communications, DEI, wellness, and recognition.
• Maintain a well-organized and communicated calendar of events, actions, and experiences for employees in a flexible work environment.
• Plan and facilitate events, including coordination of vendors and key stakeholders, supporting materials and tech platforms.
• Research and coordinate appropriate venues, vendors, speakers, tools, resources, etc.
• Lead company celebrations, rewards & recognition initiatives.
• Support employee lifecycle while working to refine and improve processes and experiences.
• Proactively identify collaboration points related to Human Resources (HR) programs to ensure an integrated approach to culture and employee experience.
• Track key metrics of progression towards goals, adjust plans and programs to achieve desired goals.
• Facilitate the collection of data and feedback as well as proactively identify best practices or industry trends to recommend continuous improvement to programs.
• Maintain productive and collaborative relationships with key stakeholders, partners, and vendors, both internal and external, to deliver on strategies that improve the employee experience.
• Collaborate with Marketing to evolve our employer brand through the execution of various initiatives.
• Coordinate and implement platforms, technologies and systems that support the internal communications strategy.

Education and Experience Required:

• 2+ years supporting large scale employee programs and events.
• Confident public speaking and comfortable hosting large events.
• Experience and/or educational background in event planning, HR, organizational psychology, or employee engagement is considered an asset.
• Project management education/experience considered an asset.
• Active, dynamic, and bold with a focus on people and creating exceptional experiences.
• Digitally savvy and experience in content management systems and creative software, particularly Canva and Adobe Express, is an asset.
• Data driven mindset and ability to translate data into action.
• Actively collaborates and facilitates plans and outcomes at all levels of the organization.
• Ability to multi-task and work in an agile, fast-paced environment.
• Creative problem solver who challenges the status quo.
• Superior verbal and written communication skills.
• Demonstrated proficiency in all aspects of MS Office, with knowledge of Outlook, PowerPoint, and Excel.

Equal Opportunity Employer
CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].

If you are interested in applying for this position, please visit our website https://www.carfax.ca/careers. Applications will be accepted until a suitable candidate is hired. 

We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

About Us
CARFAX’s mission is to help millions of people shop, buy, service and sell used cars with more confidence. As a leader in vehicle history and valuation, CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAX‘s Canadian headquarters in London, Ontario supports Canadian and U.S. markets, drawing on billions of data records from thousands of sources, enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI). Find out more at www.carfax.ca and connect with CARFAX on Instagram, Facebook and LinkedIn. 

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily.

Objective – Guided by facts, driven by results.
Transparent – Clarity through open and honest communication.
Customer advocate – Putting the customer at the center of everything we do.
Solutions oriented – Turning challenges into opportunities.
Integrity – Where honesty meets action.