System Engineer Level 2

Information Technology Grandville, Michigan

Trivalent Group is a leader in helping small and medium-sized businesses securely manage and optimize their technology infrastructure and investments.   In April 2018, we merged with Rehmann and are excited to share our combined, full suite of business offerings with our clients.

Our team’s top priority is: “To ensure our clients receive excellent service in all respects.”  If you love interacting with people, thrive on tackling new challenges, and want to be an active part of solving complex technology problems, Trivalent is the place for you! We are always looking for great people to join our team.

As a Systems Engineer, you will work as part of an adept team that provides solutions to technical issues across a wide scope of customers, and across an extensive array of technical environments.  We are especially interested in candidates with Microsoft Office 365 and VMware certifications.

How You’ll Make an Impact at Trivalent & Rehmann:

  • Use your experience with Office 365 to help clients migrate their data to the cloud and expand their usage of the Office 365 suite of products
  • Use your knowledge of VMware and Hyper-V to implement and manage virtual environments for clients across various industries
  • Work with Project Managers to help deliver solutions to clients on time and within budget
  • Participate in the presales process to help design solutions for our clients
  • Be a member of a product stack team to evaluate new products and see if they’re a good fit for our clients
  • Work with a world-class team of engineers through all phases of solution design, implementation, and support
  • Gain experience working with clients of all sizes, in all industries – you’ll never be bored!
  • Create, oversee, and test security measures to ensure our clients’ data is protected
  • Resolve complex issues that have been escalated up through our first few tiers of support
  • Maintain comprehensive technical documentation for our clients’ environments

 

Desired Skills and Experience:

  • 3+ years of experience in information system design, installation, configuration and troubleshooting as a Server Engineer or Systems Administrator
  • Industry/Vendor certifications such as those from Microsoft, VMware, Dell, and other vendors (preference given to candidates with an MCSA in Office 365)
  • Knowledge of current IT concepts, issues, practices, methodologies and trends
  • Customer service skills and the ability to communicate well with others who have varying levels of computer expertise
  • Ability to ask questions to elicit responses and engage others in discussions
  • Passion for coaching and training others
  • Ability to manage multiple priorities and deadlines
  • High school diploma or GED.  A degree from an accredited college/university preferred
  • Networking experience is a bonus