Customer Service

B2B Support Specialist Brno, Czech Republic Full-Time

As our B2B Support Specialist, you will be responsible for delivering the highest standard support to our B2B partners. You will communicate directly with them via phone, email, or chat and take full ownership of partners' requests ensuring delivery of resolution within the set SLAs.

   
Claims Specialist Brno, Czech Republic Full-Time

We are looking for customer oriented individuals, who will look after the refund aspects of the customer bookings. You will make sure their orders are processed swiftly and accurately while focusing and committing to ensuring exceptional customer experience.

   
Customer Experience Lead
2 Locations
Full-Time
In less than 8 years, we disrupted the Travel industry by pioneering virtual interlining and became the 5th fastest growing tech company in EMEA according to Deloitte. Our goal is simple – yet no easy – to become the world’s first Virtual Global Supercarrier. To do so, we want to find the very best talent worldwide and provide them with the tools, budget, and support needed to bring our ambitious plan into reality.    
Real Time Analyst Team Manager Brno, Czech Republic Full-Time

The Real Time Analyst Team is looking for a new Team Manager! Help us to secure the smooth running operations by establishing processes and setting rules for task distribution as well as educating and developing team members and liaising with Vendor Management and Senior Operation Managers within our customer service.

   
Travel Consultant with English Brno, Czech Republic Full-Time

We are looking for passionate customer-oriented individuals who will assist our global customers in their travels, whether on holiday, friends’ visits or on business trips. Our customers come to the first place and our main goal is to help them with their inquiries.

   

Engineering

Android Engineer
2 Locations
Full-Time
We are looking for an experienced Android Engineer to participate in the development of Kiwi.com mobile app which has the ambition to become the best travel mobile app in the world. Want to join us and help out? Read on!    
Android Engineer
2 Locations
Full-Time
We are looking for an experienced Android Developer to participate in the development of Kiwi.com mobile app which has the ambition to become the best travel mobile app in the world. Want to join us and help out? Read on!    
Android Engineer (Remote)
2 Locations
Full-Time
We are looking for an experienced Android Engineer to participate in the development of Kiwi.com mobile app which has the ambition to become the best travel mobile app in the world. Want to join us and help out? Read on!    
Bot Protection Expert London, United Kingdom Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Bot Protection Expert
2 Locations
Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Bot Protection Expert
2 Locations
Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Bot Protection Expert Barcelona, Spain Full-Time
Despite acting on the customer's behalf, we are sometimes unable to make reservations on the carrier's website because our automation gets blocked by bot protection. Your goal is to help us by leveraging your industry know-how and figuring out what do we need to change in order to avoid being blocked by an antibot solution or fraud prevention system in place.    
Consumer Product Analyst
2 Locations
Full-Time

You’ll be a Product Analyst within the Consumer Product Tribe combining the world of data with product development. You’ll be deciding which data to track, metrics to measure, looking for insights, and interpreting them to the product team and the business.

   
Consumer Product Analyst
2 Locations
Full-Time

You’ll be a Product Analyst within the Consumer Product Tribe combining the world of data with product development. You’ll be deciding which data to track, metrics to measure, looking for insights, and interpreting them to the product team and the business.

   
Data Modelling Team Lead Brno, Czech Republic Full-Time
We are looking for a Data Modelling Team Lead, who will understand the company vision and business specifics of the traveling domain and transform them into data intelligence strategy to ensure analytics insights are based on top of high-quality, stable, reliable, and scalable data solutions.    
Data Platform Engineer
2 Locations
Full-Time
Are you interested in being a part of Kiwi.com data transformation? Do you want to build a software used by tens to hundreds of developers in their day to day job ? Our data team is building a rock solid platform for improving and easing the job of data engineers, analysts, scientists and developers as well. Consisting of small and custom libraries to huge infrastructures holding terabytes of data. You can be part of the whole initiative!    
Data Platform Engineer
2 Locations
Full-Time
Are you interested in being a part of Kiwi.com data transformation? Do you want to build a software used by tens to hundreds of developers in their day to day job ? Our data team is building a rock solid platform for improving and easing the job of data engineers, analysts, scientists and developers as well. Consisting of small and custom libraries to huge infrastructures holding terabytes of data. You can be part of the whole initiative!    
Data Platform Lead Bratislava, Slovakia Full-Time
Are you interested in being a part of Kiwi.com data transformation? Do you want to build software used by tens to hundreds of developers in their day to day job? Our data team is building a rock solid platform for improving and easing the job of data engineers, analysts, scientists and developers as well. Consisting of small and custom libraries to huge infrastructures. You can be the one leading the whole initiative!    
Data Reporting Team Lead Brno, Czech Republic Full-Time
We are looking for a Data Reporting Team Lead, who will understand the company vision and business specifics of the traveling domain and transform them into data intelligence strategy to ensure analytics insights are based on top of high-quality, stable, reliable, and scalable data solutions.    
Head of Consumer Product / Business Analytics Bratislava, Slovakia Full-Time

As the Head of Consumer Product Analytics, you'll be driving critical product insights for all the platforms including Web, iOS and Android. You'll partner with teams across the whole Customer Journey Account, Booking, Search, Self-service, Ancillaries to identify what metrics matter, how we measure them, and how we take action on them.

   
Head of Consumer Product / Business Analytics London, United Kingdom Full-Time

As the Head of Consumer Product Analytics, you'll be driving critical product insights for all the platforms including Web, iOS and Android. You'll partner with teams across the whole Customer Journey Account, Booking, Search, Self-service, Ancillaries to identify what metrics matter, how we measure them, and how we take action on them.

   
Head of Consumer Product / Business Analytics
2 Locations
Full-Time

As the Head of Consumer Product Analytics, you'll be driving critical product insights for all the platforms including Web, iOS and Android. You'll partner with teams across the whole Customer Journey Account, Booking, Search, Self-service, Ancillaries to identify what metrics matter, how we measure them, and how we take action on them.

   
Head of Consumer Product / Business Analytics Barcelona, Spain Full-Time

As the Head of Consumer Product Analytics, you'll be driving critical product insights for all the platforms including Web, iOS and Android. You'll partner with teams across the whole Customer Journey Account, Booking, Search, Self-service, Ancillaries to identify what metrics matter, how we measure them, and how we take action on them.

   
Infrastructure Platform Engineer
2 Locations
Full-Time
The main mission of the Infrastructure Platform Engineer role is to find and develop software solutions to increase the productivity of developers from an infrastructure point of view. This will be done mainly by creating building blocks of parts of the infrastructure, which could help developers to set up new projects easily.    
JavaScript Engineer (React) for Search Tribe
2 Locations
Full-Time
The Frontend Search tribe carry out vitally important work on the frontend search engine for the Kiwi.com homescreen. The main goal of the tribe is to make searching fast, user friendly and easy for our customers to discover the right travel destinations from them. In this position, you will directly influence the conversion rate, performance and scalability of Kiwi.com’s main product. The impact and feedback loop is fast and furious!    
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Finance

Senior Finance Data Specialist Brno, Czech Republic Full-Time

We are looking for a Senior Finance Data Specialist (SFDS) who is responsible for complex accounting tasks and ensures that all the accounting deadlines are met in a timely manner. As SFDS, you will support the Head of Accounting to ensure finance data quality. You will have responsibility for the assigned area related to our core business and perform more complicated finance analysis. If you are experienced in financial analysis and accounting, we believe we have something to offer!

   

Human Resources

Business Recruiter Brno, Czech Republic Full-Time
You would work as a trusted advocate, advisor and facilitator to both hiring managers and our top talents. You will actively craft the way we do our hiring, as our recruiters are the true owners of our candidates' experience and we strive to make it the best possible.
We are committed to ensuring equality, our team's diversity in terms of race, gender, disability, belief, sexual orientation or age is one of our greatest assets. And we're looking for a person who shares the same view.
   
Senior Business Recruiter/Team Leader Brno, Czech Republic Full-Time

Kiwi.com recruiter works as a trusted advocate, advisor, and facilitator to both hiring managers and our top talents. S/he actively crafts the way we do our hiring as our recruiters are the true owners of our candidates' experience and strive to make it the best possible.
We are looking for an addition to the team to bring in knowledge, experience, and passion. Within 6-12 months, we want to have one team leader in this team and will look at promoting someone internally which could be You! 

   
Senior HR Business Partner
2 Locations
Full-Time

At Kiwi.com, we keep growing, and due to a happy announcement within our HRBP team, we’re seeking an experienced Senior HR Business Partner who will be the go-to person for our employees and managers. You will be a partner and advisor to our managers ensuring we recognize the best talent on our way to make travel better and you will be driving strategic decisions and projects which these times require. 

   
Senior IT Recruiter
2 Locations
Full-Time
This is a full-stack recruitment role. We're not administrators neither observers. We actively craft the way we do our job, we're the true owners of our candidates' experience. Kiwi.com Recruiter is present at all stages of the process, starting with creative and out-of-box advertising to an onboarding lunch with the new hire. Do you consider yourself to be a creator rather than a follower? This is your chance to shine bright.    

Marketing

Customer Experience Project Manager
2 Locations
Full-Time

As a Customer Experience Project Manager, you will perform all activities related to the overall project management function. You will support the implementation of a consistent methodology/approach mainly based on PRINCE2 Agile global standard (knowledge/certification of others as a big advantage) to provide coordination and management of the PM processes and functions. Last but not least you will assist the Director of Customer Experience on project-related issues.

   
Customer Experience Team Coordinator Brno, Czech Republic Full-Time

Our Director of Customer Experience is looking for a Team Coordinator who will support her and the CX team with the projects & tasks coordination cross-company and on time delivery. The role is here to ensure the team and its individuals are on track with their projects, the supporting documentation is up to date, meeting minutes are taken and actions are being followed up. Part of the role is also to assist the Director of CX with large meetings involving other company stakeholders.

   
Digital Content Manager Brno, Czech Republic Full-Time
The Digital Content Manager sits at the heart of Kiwi.com's branding, communication and marketing operations, ensuring the smooth technical execution of a bold brand vision. You’ll be working in the Content & Creative team, a small but enthusiastic group of multinational writers, designers and AV people, who use their expertise to give Kiwi.com brand a single, clear voice.    
Senior Graphic Designer Brno, Czech Republic Full-Time

As a Kiwi.com Senior Graphic Designer, you will have the opportunity to create and adapt high-quality visuals for the Kiwi.com brand, communication, social media and digital advertising pillars. You’ll be working in the Content & Creative team, a small but enthusiastic group of multinational writers, designers and AV people, who use their expertise to give Kiwi.com brand a single, clear voice.

   

Project Management

Senior Product Manager For Customer Service Solutions
2 Locations
Full-Time

We are looking for a senior product manager with a passion for creating innovative solutions, leading to great customer experience across all customer touchpoints.

Your mission will be to deliver a complex, large scale customer service platform, tailored to support all the business needs and functions. You will work with multiple full-stack development teams who aim to enable a personalized, seamless, and engaging customer experience, driven by our very own solutions.

   
Senior Product Manager For Customer Service Solutions
2 Locations
Full-Time

We are looking for a senior product manager with a passion for creating innovative solutions, leading to great customer experience across all customer touchpoints.

Your mission will be to deliver a complex, large scale customer service platform, tailored to support all the business needs and functions. You will work with multiple full-stack development teams who aim to enable a personalized, seamless, and engaging customer experience, driven by our very own solutions.

   

Strategy

Principal Business Analyst
2 Locations
Full-Time
The Revenue Management Team's focus is on delivering trading insights to support the company's profitability and key processes of budgeting, forecasting, pricing, and market insights. As a Principal Business Analyst, You will be there to bridge the gap between Finance and Trading so our managers understand analytical insights into the dynamic and challenging world of travel. Your daily bread will be to extract, conceptualize, and visualize data to support our management's decisions.
   
Principal Business Analyst London, United Kingdom Full-Time
The Revenue Management Team's focus is on delivering trading insights to support the company's profitability and key processes of budgeting, forecasting, pricing, and market insights. As a Principal Business Analyst, You will be there to bridge the gap between Finance and Trading so our managers understand analytical insights into the dynamic and challenging world of travel. Your daily bread will be to extract, conceptualize, and visualize data to support our management's decisions.
   
Revenue Management Analyst
2 Locations
Full-Time
As a Revenue Management Analyst, You will help our managers to understand analytical insights of the dynamic and challenging world of travel and support their business decisions by data. Your daily bread will be building reports, dashboards, analyses, business cases, and analytical models.
   
Revenue Management Analyst Bratislava, Slovakia Full-Time
As a Revenue Management Analyst, You will help our managers to understand analytical insights of the dynamic and challenging world of travel and support their business decisions by data. Your daily bread will be building reports, dashboards, analyses, business cases, and analytical models.