Account Representative

Sales Minneapolis, Minnesota

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Code42 is a high-growth enterprise SaaS company in endpoint data security and recovery.  IT and security teams from more than 39,000 organizations worldwide, including some of the most recognized brands in business and education, utilize Code42 to centrally manage and protect their most critical data on laptops and desktops. From monitoring endpoint data movement and use, to meeting data privacy regulations, to simply and rapidly recovering from data incidents no matter the cause, Code42 is core to any organization’s overall data security strategy. We are a well-funded private company backed by several of the venture capital industries most successful firms including Accel, JMI, NEA, and Split Rock Partners.

YOU'LL BE RESPONSIBLE FOR:

  • Identifying net new prospects in assigned territory
  • Making sure all prospective customers are aware of our full suite of products
  • Assisting enterprise customers with their sales questions to continue to promote the Consumerization of IT
  • Understanding our suite of products and variety of customer targets and needs
  • Extensive technology and CRM usage, documentation and data mining
  • Ability to Multi-task in a Fast-Paced, Creative, Technical and Entrepreneurial region team environment
  • Building rapport with new customers and moving the sales process forward through phone contact, campaigns and internet contact
  • Assisting with customer satisfaction surveys and communication of product upgrades
  • Working with a variety of sales cycles ranging from minutes to months in length
SKILLS AND REQUIREMENTS:
  • Bachelor's degree
  • Aptitude for Technology knowledge, spreadsheet and CRM Utilization
  • Fanatical Devotion to Sales Development, Customer Service, Business Quality, and Data Security
  • The ability to be flexible and work in a rapidly changing environment is required
  • Strong Oral and Written Communication skills with a variety of customers and levels of technology knowledge
  • Strong Creative, Multi-tasking, Problem Solving and Organizational skills
  • Experience in a team environment
  • The ability to build rapport with prospective and repeat customers over the phone and internet
  • The ability to work with a variety of internal groups including Accounting, Technology, Enterprise Sales, Marketing and Administration
  • Some Customer Service or Sales Experience preferred

STANDARD COMPETENCIES:

  • Cultivates Innovation
  • Collaborates
  • Values Differences
  • Instills Trust
  • Customer Focus

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