Account Representative
If you want to be at a leading data security organization, you want to be at Code42.
Who is Code42? Code42 is an enterprise SaaS company that develops a solution that backs up all distributed end-user data on a single, secure platform. Our platform enables IT, security, and business teams to limit risk, meet data privacy regulations, and recover from data loss, no matter the cause. That's why top-name brands and large organizations entrust their data to our industry-leading and award-winning solution. Code42 is proud to be a well-funded private company backed by several of the most successful venture capital firms including Accel, JMI, NEA, and Split Rock Partners.
Who do we look for? Here at Code42 we look for people who are off-the-charts smart, but enjoy a little levity in between cerebral challenges. We look for people who want to help our company grow and who want to grow their careers. We look for people who like to ask questions, solve complex problems, collaborate effectively, think creatively and provide diverse insight to help us all think better and differently.
Are you ready to take your career to the next level?
YOU'LL BE RESPONSIBLE FOR
- Identifying net new prospects in assigned territory
- Making sure all prospective customers are aware of our full suite of products
- Assisting enterprise customers with their sales questions to continue to promote the Consumerization of IT
- Understanding our suite of products and variety of customer targets and needs
- Extensive technology and CRM usage, documentation and data mining
- Ability to Multi-task in a Fast-Paced, Creative, Technical and Entrepreneurial region team environment
- Building rapport with new customers and moving the sales process forward through phone contact, campaigns and internet contact
- Assisting with customer satisfaction surveys and communication of product upgrades
- Working with a variety of sales cycles ranging from minutes to months in length
- Bachelor's degree
- Minimum 3 years' experience selling software or hardware solutions to enterprise and mid-level customers
- Aptitude for technology knowledge, spreadsheet and CRM Utilization
- Fanatical Devotion to Sales Development, Customer Service, Business Quality, and Data Security
- The ability to be flexible and work in a rapidly changing environment is required
- Strong Oral and Written Communication skills with a variety of customers and levels of technology knowledge
- Strong Creative, Multi-tasking, Problem Solving and Organizational skills
- Experience in a team environment
- The ability to build rapport with prospective and repeat customers over the phone and internet
- The ability to work with a variety of internal groups including Accounting, Technology, Enterprise Sales, Marketing and Administration
- This is a work form home position and will require someone that has the discipline of working remotely.
STANDARD COMPETENCIES:
- Cultivates Innovation
- Collaborates
- Values Differences
- Instills Trust
- Customer Focus