IT Systems Administrator

Operations Austin, Texas


Description

Would you like to work on some of the greatest franchises in gaming history? Certain Affinity is an exclusive, independent Austin developer comprised of a tightly-knit group of experienced, no-nonsense veterans committed to solid work/life balance. We’re best known for co-developing numerous AAA FPS games, though we are also creating compelling new games of our own. 

Certain Affinity is looking for a talented and self-motivated individual to join the Technical Operations team as an IT Systems Administrator. This role reports to the Director of Technical Operations, and the successful candidate will possess extreme resourcefulness, great planning and project management skills, solid communication skills and deep technical background. This person should be strong at assessing the IT needs of all studio disciplines and strive to deliver first-class customer service in a team environment. 

Responsibilities 

  • Identify, implement and support new tools, server applications, and technology for internal and external customers, including our development teams, business team, and business partners
  • Work closely with stakeholders and other team members to define and translate functional requirements into technical designs
  • Taking a lead IT support role in the deployment and implementation efforts for new production projects and business development efforts
  • Quality control and ongoing refinement of the Technical Operations support experience for employees and business partners is a top priority
  • Fielding more complex problems escalated from other Technical Operations staff
  • Proactively monitoring various IT systems, handling necessary maintenance and/or making recommendations for upgrades, maintenance or replacements
  • Administration of Windows, Linux, and Apple server products including installation, configuration, troubleshooting, performance tuning and maintenance on both standalone and virtual platforms
  • Administration of development and collaboration tools (Source Control / Perforce, JIRA, Confluence, build systems, etc) including installation, configuration, integration, and maintenance
  • Administration, design, and maintenance of Directory Services and E-mail systems on Windows and Linux systems - management of user accounts/groups on Windows and Linux systems
  • Recommend, schedule and perform IT infrastructure hardware and software upgrades
  • Mentoring and development of less senior IT team members
  • Light MySQL database administration
  • Empower end-users by training and educating them on various IT systems and processes
  • Share a lead role in ensuring that all IT processes and policies are followed
  • Provide regular reports and status updates on incidents and projects
  • Documentation of IT infrastructure, processes and performed changes/maintenance
  • Mobile device security management/administration
  • Follow backup and disaster recovery policy and process, and work with fellow IT staff members and employees to ensure all critical company data is stored in appropriate areas
  • Provide regular reports and status updates on incidents and projects
  • Demonstrate a high level of customer service attention to the needs of the various studio departments and external partners
  • Network design and administration
  • Firewall/Security administration

Requirements

  • 5+ years of extensive systems administration experience
  • Extensive experience with internal customers and external partner support and communications
  • Able to learn, plan, architect, configure, and deploy new technology as directed
  • Powershell or BASH scripting
  • Strong knowledge supporting MS Windows/Active Directory and Linux and Apple environments
  • Strong knowledge and ability to support virtualization platforms
  • Strong knowledge and administration experience of iSCSI, SAN, NAS, RAID and I/O storage subsystems
  • Strong knowledge and experience with networking technologies and protocols
  • Solid understanding of network management and event logging tools
  • Excellent written and verbal communication skills
  • Demonstrate analytical/problem-solving ability time management and organizational skills
  • Flexibility and the ability to operate under stressful, time-sensitive deadlines
  • Must be able to lift heavy computer equipment between 50-100 pounds
  • Must be prepared for occasional work hours at night and on weekends

Extra Credit

  • Game Industry experience
  • Experience as a team lead
  • AWS or other cloud administration
  • Linux based web server administration
  • Google Apps for Work or Exchange Server administration experience a big plus.
  • Capability in scripting and light programming in any applicable language
  • Web development skills using common technologies such as PHP, MySQL, Apache, and JavaScript
  • Develop and maintain scripts to automate server tasks using scripting languages (Perl, Python, etc)

Certain Affinity also offers relocation for this position to assist you in the move to Austin, Texas.