Freelance Social Media Validator (Chinese Speaking)

Customer Success Brighton, England


About Brandwatch

Brandwatch is the world’s pioneering digital consumer intelligence suite, helping over 2,000 of the world’s most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has offices around the globe including Brighton, Boston, New York, London, Berlin, Stuttgart, Paris, Madrid, Sydney and Singapore. 


We are looking to hire a Chinese Social Media Validator to join our dynamic, multicultural, customer-focused freelance network. This is an exciting opportunity that offers varied, hands-on work; the flexibility to work from home; and the opportunity to learn, and develop in the constantly changing landscape of social intelligence

Major duties

  • Constructing search queries to capture brand mentions on social media sites (full training provided)
  • Validating brand mentions to determine sentiment and assign categories where required
  • Provide analysis and feedback on key topics of discussion
  • Other Ad-hoc tasks that include using Excel and administrative tasks

The work will be done from home and the hours are flexible. The candidate will be required to participate in 15 hours of online training on the Brandwatch Analytics platform. All training and meeting attendance time are paid.

Education/skills requirements:

  • Must possess fluent proficiency in Chinese (Both traditional and simplified)
  • Must be computer/internet literate, with a basic familiarity with the use of social media in respective country e.g. Facebook / Twitter usage.
  • Must have own computer and a good Internet connection to work from home
  • Excellent spoken and written communication skills in English
  • Independent Contractor - Registered as self-employed
  • Based in the UK

Please note: This is NOT a full time position   

What we offer 

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 10 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch:

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.