Assistant Facility Manager - Internship - London

Technical Support London, United Kingdom


Big Mamma is a Group of Italian restaurant created in France in 2013. Its DNA is made of products coming directly from Italy, 100% homemade cuisine cooked and served by an Italian team, soft prices, and a warm atmosphere. Big Mamma now operates 8 restaurants and a food market in France, and 2 restaurants in London: Gloria and Circolo Popolare, that encounter a huge success. The Group has planned to continue its development in London, as new openings are planned in 2020 and beyond.

Since our kitchens serve thousands of meals every day, Maintenance is at Big Mamma a super strategic business, clearly key to properly operate our restaurants.

Under the management of the Head of Operations UK and of the Head of Maintenance France, the missions of the Facility Manager are the following:

- Build the architecture of the Maintenance Department in the UK

o Rethink and optimize the portfolio of maintenance contracts, negotiate and build strong partnerships to accompany our growth in the UK
o Put into place an optimized running of maintenance for the two restaurants and the ones to open
o Implement and monitor an energy-saving strategy
o Set up KPIs in order to follow our objectives - mainly decrease the number of breakdowns and the time to get them fixed
Keep track and follow the maintenance budget, optimize its costs

- Manage the day to day of the existing

o Keep track and follow the maintenance budget, optimize its costs
o Side by side with the restaurant directors, manage the handyman (prioritize his tasks, give advice...)
o Put a self-checking system into place, watch that teams on the field are thoughtfully trained o Set up agile means of communication with the restaurants, hold track of the various problems and the action plans to tackle them

Your Qualities

A strong sense of autonomy, rigorous and organized, with a high capacity to work on a multitasking mode, at ease on the field but also with figures, analysis, negotiations.
With excellent interpersonal skills

Your Profile

  • Student at a Master Degree level, in Engineering, Technical or Facility Management field

  • Strong technical and financial knowledge in buildings maintenance and regulations

  • Language: English and/or French, Italian would be nice to have

Internship based in London, 6 months minimum, possibility to end up with a full-time position