Maintenance Engineer - Permanent Contract - London

Customer Service London, United Kingdom


Big Mamma is a Group of Italian restaurant created in France in 2013. Its DNA is made of products coming directly from Italy, 100% homemade cuisine cooked and served by an Italian team, soft prices and a warm atmosphere. Big Mamma now operates 8 restaurants and a food market in France, and 2 restaurants in London: Gloria and Circolo Popolare, that encounter a huge success. The Group has planned to continue its development in London, as new openings are planned in 2020 and beyond. Since our kitchens serve thousands of meals everyday, Maintenance is at Big Mamma a super strategic business, clearly key to properly operate our restaurants.

Under the management of the Facility manager and of the Head of restaurants, the missions of the Maintenance Technician are as follow:

- Ensure the day-to-day maintenance of the Big Mamma restaurants in the UK

o Address the technical breakdowns and solve them in a restricted timing, communicate with the operational teams on the problems and their solving

o Supervise works done by external suppliers if any

o Ensure the maintenance over time and sustainability of our equipment

o Abide by the objectives set in terms of problems solving and timing

- Help build a sustainable network to ensure our customers’ experience 

o Side by side with the Facility manager, work to put processes into place

o Participate to the training of the kitchen teams, for a good use of our equipment

o With a perfect knowledge of the network, proactively propose improvements or problem-solving suggestions

Your Qualities
A strong sense of autonomy, resistant to stress and with a capacity to prioritize. Hard worker with good communication skills

Your Profile
- 3-5 year of experience in the hospitality or kitchen environment, very good technical skills

Full time position, based in London