Service Now Consultant

Information Technology

Duration: One Year Contract
Location: Cupertino or San Francisco

Job description

Design, configure and customize Service Now platform for client to implement/sustain the following modules –
Incident Management
Problem Management
Service Request Management
Configuration Management (CMDB),
Change Management
Release Management
Asset Management
Service Catalog
Integrate Service Now with other corporate applications via web services, mid server, email etc.
Custom reporting.

Required Service Now skills

Demonstrates in-depth understanding of Service Now technology and architecture
Proven experience in leading development and implementation of Service Now solutions.
Advanced exposure to scripting on Service Now platform – Glide, Jelly, AJAX etc.
Experience with integration using Web Services, middleware etc.
Multiple end to end Service Now implementation exposure.
Proven experience working with other SAAS solutions/platforms.

Qualifications

IT or Web programming related educational background
The candidate should be trained in ITILv3 foundation certified
Service-now trained with prior experience in at least 1 deployment/administration of ServiceNow implementation.
At least 3-5 years of IT experience in development/support/analyst positions in Service Management tools such as BMC Remedy, HP SM, BMC Remedy on Demand
Experience with JavaScript, XML and XSL stylesheets
Able to Read and understands XML schemas
Understanding of Software as a Service (SaaS)
Understanding of client server architecture
Understanding of SOA and Web Services concepts
Should have prior experience in integrating tools in ServiceNow or other similar tools using MidServer, webservices, email etc