Collaboration Consultant

Collaboration Chicago, Illinois Irvine, California


Description

Collaboration Consultant

Who We Are

Burwood Group is not your average technology consulting firm. We are an innovative, culture-driven, industry leader and we are growing our team by leaps and bounds. Founded in 1997 in Chicago (and still headquartered here), we've grown to be a 200+ employee firm with people and offices spread from Southern California to NYC. Our specialty is closing the gap between business strategy and technology solutions. Our clients view Burwood as a trusted advisor and partner who can help them select the best technology for the job, manage and execute a first-rate implementation, and measure project success by the business outcomes achieved.

 

What You’ll Do

The Collaboration Consultant will be responsible for overseeing the design, architecture, implementation and security of a variety of unified communications and collaboration client environments.

In addition, the Collaboration Consultant will be responsible for:

  • Support client visioning for future systems deployments.
  • Prepare scope documents and project plans.
  • Design and implement best practices for collaboration solution deployment to ensure client investment in technology is consistent with their business objectives and that proposed projects are executed successfully.
  • Support sales efforts surrounding delivery team.
  • Training and support of Associate Consultants and more junior team members.

 Who You Are

  • You have a strong consulting background and have worked through the full project lifecycle from sales to rollout for large Unified Communication initiatives.
  • You enjoy a problem solving challenge.  You use this passion to better delivery client management resolution with your excellent debugging and troubleshooting skills
  • You have the expertise and professionalism to interact with any level of an organization.
  • Your work style is flexible.  Some tasks are great to tackle with a team, and other stuff you can handle on your own!
  • You have excellent communication skill whether that be in-person, over-the-phone or e-mail.
  • You don’t mind responsibility, you’re accountable for your work and dedicated to a job well done. 
  • You’re willing to travel.

 

The Tech Stuff

  • Cisco collaboration (CUCM, IMP, CUC, CER, Teams, Webex)
  • Cisco voice gateways and PSTN configuration (POTS, PRI, SIP)
  • Basic understanding of network architecture
  • Microsoft collaboration (Skype, Teams) a plus
  • Scripting experience a plus (Cisco UCCX, python, etc.)


The Perks 

If you ask any of our employees here at Burwood “what we love”, the top answer is always the same: our culture.  Our employees are driven, innovative, fun-loving, and always willing to help. In addition to that, Burwood also offers some fantastic benefits:

  • 401(k) and Roth 401(k) savings plan, complete with a company match
  • Generous vacation policy
  • Health, dental and vision insurance
  • Life and accident insurance
  • Short and Long Term Disability coverage
  • Flexible work-from-home policy
  • Flexible spending accounts for pre-tax healthcare and transit/parking expenses
  • Access to financial planning expertise
Our Commitment to Diversity and Inclusion 

We are not intent on being the largest company; but rather, the best. These are the words we live by. This means we welcome all of the best talent - regardless of gender, race, ethnicity, sexual orientation, disability, religion and age.

Being open to all cultural backgrounds, life experiences, thoughts and ideas not only strengthens company culture but also encourages different-in-kind thinking and promotes economic success.