Field Service Technician

Field Service Baton Rouge, LA


Description

Field Service Technician

We are seeking experienced Field Service Technicians to help install, service, and maintain Burroughs or multi-vendor equipment including ATMs, teller cash automation, safes, kiosks and self-service solutions

Key Responsibilities:

  • Installs, maintains and services assigned equipment at customer locations,
  • Diagnoses and resolves product performance problems,
  • Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance,
  • Takes responsibility for potential or desired follow-up services or problem escalation.
  • Maintains tools and parts inventory in a secure and accurate fashion.

Minimum Requirements:

  • 1 to 3 years’ experience repairing electronic components in complex machinery,
  • Must hold a valid US driver’s license with clean Motor Vehicle Report (MVR),
  • Ability to lift and/or move equipment weighing up to 40 pounds,
  • High School Diploma or GED,
  • Impeccable personal integrity and business ethics,
  • Independent and team work skills,
  • Self-motivated and well organized,
  • Good oral and written communication skills.
  • Must be flexible and available to work any hours including a rotating On Call coverage schedule; we have a 24 x 7 client.

Benefits of working at Burroughs:

  • Training, tools, and company vehicle provided!
  • Competitive compensation including premium pay scales, Holidays, and Paid Time off!
  • Comprehensive benefit packages including Medical, Dental, Vision!
  • 401k savings plans!