Project Manager

Field Service Plymouth, MI


Projects constitute a key component in the Burroughs services offering.  Our contract maintenance clients require services such as installs, de-installs, moves, and upgrades to keep pace with technology and to comply with regulatory requirements. The Project Manager is responsible for assisting the sales team with pre-sales information, and may participate in pre-sales discussions with clients.  The Project Manager may also develop or refine project offerings to meet industry demand.  The Project Manager is responsible for the planning and execution of a portfolio of ATM, smart safe, and recycler associated projects on time and on budget. The Project Manager’s primary role is to proactively structure and manage project tasks to ensure high quality and timely delivery while managing costs and mitigating risks.



  • Participate in pre-sales efforts to explain the Burroughs project management process, assess client requirements, and discover information required to prepare a quotation,
  • Prepare and assess project quote requests in accordance with profit margins as defined by senior leadership,
  • Coordinate with field operations on project scheduling to ensure project time management requirements are met,
  • Provide liaison support and guidance between supply chain and field operations to ensure timely arrival of required parts at project location,
  • Manage administrative tasks to include equipment procurement and tracking, contractor work orders, and project cash flow,
  • Deliver clear and timely communications to leadership, internal team members, and external customers on project status or concerns,
  • Identify and make recommendations to increase team/department efficiencies of project management related tasks,
  • Submit project billing to finance team on a weekly basis,
  • Provide weekly updates to leadership on project revenue and forecasting,
  • Other duties and support roles as assigned.


Skills and Knowledge:

  • 2+ years of project management related experience,
  • Bachelor's Degree preferred,
  • Strong working technical knowledge of ATMs, smart safes, and recyclers,
  • Excellent organizational and analytical skills,
  • Demonstrated ability to communicate effectively.