Director, People, New Opportunities
Director, People, New Opportunities
Lagos preferred, other Bridge sites (Nairobi) considered. This role involves significant travel - expect 75%.
Who We Are
Bridge partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country. We are dedicated to supporting teachers, empowering school leaders, and ensuring every child has the learning support needed to master the national syllabus and have the confidence to succeed in a competitive world. Each of our project or country teams are supported through expertise and programming from additional offices around the world, combining world-leading expertise in core design areas with locally resident leadership and execution. We leverage experts, data, and technology in order to support and scale every aspect of quality education delivery. Bridge managed and supported schools are technology enabled and data driven to ensure accountability in the classroom for both teachers’ performance and children’s learning.
The Bridge model delivers significant learning outcomes at large scale by combining technology and customized learning materials. At Bridge, we believe innovation and technology can transform learning. Our model – which uses technology to deliver thoroughly researched and carefully designed daily lesson guides to teachers in our academies – is proven to increase learning outcomes for children. We are a solutions-driven, implementation-focused organization, using design principles to work in varied and often highly constrained contexts to ensure learning outcomes and positive development for children. Working in regional and national scales is important to us, as empowering entire generations of children with core knowledge, skills, and confidence is what builds the foundation for a peaceful and prosperous future for us all.
Our mission is to provide our pupils with a life-changing education and we believe that every child should have a right to world-class education regardless of her family’s income. Core to our approach is the conviction that every child can learn, as long as the school she attends is committed to her development and puts her needs to learn at the forefront of all decisions. We have seen teachers and children transform and excel in both government and private schools that we support and manage.
We invite you to join this incredible endeavor that is having world-changing impact across multiple continents. You will join a team of dedicated change-makers committed to ensuring that each decision we make keeps a child’s experience of learning as its guiding principle.
New Opportunities brings the majority of our extensive breadth of technical expertise to ensure large scale transformation of education systems into one team. This team kick-starts new programs in new countries. Each member of the team is responsible for a core area of expertise, and then setting up all work and functions related to that expertise in the new program/new country. This includes putting all relevant policies, practices, systems and technology in place, and leading the hiring of the leader who will take charge of this work as the permanent lead for this body of work. This is Bridge’s SWAT team, with specialists brought together to solve the critical and urgent problem of launching a state or nation-wide new program. This team must work collaboratively, thrive in creating order out of chaos, and understand that proactive problem solving is a daily task. All members of this team should expect extensive travel to remote and underserved areas, and to be resident in 2 other locations per year, setting up new programs. When not deployed on starting a specific program, each team member will do work with the core technical team which he or she represents, to support special projects, deepen technical knowledge, and otherwise advance in the field. This team is critical to Bridge delivering on our shared vision of transforming the lives of 10,000,000+ children, and in so doing seeing peace and prosperity where we work.
Our people are at the core of what we do, from the teachers in our schools to the software developers building our tech platform – and we do it at massive scale with rapid growth. We are the champions of Bridge culture. We find passionate change-makers across rural communities, informal settlements and global cities who want to lead the movement to reform public education. We help them grow through continuous learning, strong focus on performance and extensive collaboration. We rely on technology to engage with, innovate for and serve thousands of our people spread across multiple time-zones. We are evidence-based, outcomes driven and lead through service.
About the Role
We are looking for an operationally focused, relentlessly driven star to lead our People Operations across new geographies as we expand. This is a high-impact role for someone who loves challenges. You will be responsible for researching all aspects of employment and administration in each new geography, including new contract templates, new employee handbooks, setting salary bands and confirming budget per role, setting up new offices, and ensuring hiring and on-boarding of the People Director and People team in the new program.
The ideal candidate comes from a strong commercial background. You may have retail, operations, or consulting experiences, with a strong track record managing organisations and people in very fast-paced environments. You are energetic, tireless, relentless, and you are comfortable dealing with people of all backgrounds and working under varying complex environments. This role also entails a lot of heavy travel (75%) and being away from your base location for months at a time.
What You Will Do
● Researching, developing and aligning company processes and policies in the new geographies with best practices and employment/labour regulations in the countries of operation
● Hiring and on-boarding of the People Director and the People team in the new geographies
● Executing and ensuring smooth Administration operations in the new geographies. This includes coordinating and organizing all logistics for the initial training of school staff (likely thousands at once), coordinating travel and accommodation of Bridge facilitators/participants, finding and setting up office space.
● Be the first Culture Champion in the new geographies and ensure the transmission of the Bridge organizational culture to these new locations.
● Execute on a data-driven approach across all People activities in the new geography. You will work closely with technology to leverage our systems and data most effectively
● Continually improving growth program launch
What You Should Have
● Bachelor’s degree in business or other related field with top academic marks; MBA/grad degree a plus
● Relevant HRM Certification
● Minimum of ten years of significant leadership experiences in operational roles for rapidly scaling companies
● Strong analytical thinker, ideally with previous experience in board commercial and operational areas
● Self-starter; highly driven individual that will take ownership from the get-go and proactively look for improvement
● Emerging markets experience a major plus
● Familiarity with Commonwealth law/Labour law preferred
● Experience in start-up situations preferred
● Strong leadership skills and demonstrated ability to work with a very diverse workforce
● A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
● A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
● A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
● A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
● A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
● A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.