Manager, Print

Academics Hyderabad, Telengana


Description

Who We Are

Bridge partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country. We are dedicated to supporting teachers, empowering school leaders, and ensuring every child has the learning support needed to master the national syllabus and have the confidence to succeed in a competitive world. Each of our project or country teams are supported through expertise and programming from additional offices around the world, combining world-leading expertise in core design areas with locally resident leadership and execution. We leverage experts, data, and technology in order to support and scale every aspect of quality education delivery. Bridge managed and supported schools are technology enabled and data driven to ensure accountability in the classroom for both teachers’ performance and children’s learning. 

The Bridge model delivers significant learning outcomes at large scale by combining technology and customized learning materials. At Bridge, we believe innovation and technology can transform learning. Our model – which uses technology to deliver thoroughly researched and carefully designed daily lesson guides to teachers in our academies – is proven to increase learning outcomes for children. We are a solutions-driven, implementation-focused organization, using design principles to work in varied and often highly constrained contexts to ensure learning outcomes and positive development for children. Working in regional and national scales is important to us, as empowering entire generations of children with core knowledge, skills, and confidence is what builds the foundation for a peaceful and prosperous future for us all. 

Our mission is to provide our pupils with a life-changing education and we believe that every child should have a right to world-class education regardless of her family’s income. Core to our approach is the conviction that every child can learn, as long as the school she attends is committed to her development and puts her needs to learn at the forefront of all decisions. We have seen teachers and children transform and excel in both government and private schools that we support and manage.

We invite you to join this incredible endeavor that is having world-changing impact across multiple continents. You will join a team of dedicated change-makers committed to ensuring that each decision we make keeps a child’s experience of learning as its guiding principle. 

Academics Group

The objective of the Academics group is to drive student achievement. To do so, we must know -- what is happening minute-by-minute for the typical child. The student’s daily experience, and thus the path to achievement, emerges from their relationship with the teachers and the content that is delivered in the classroom. Our team is collaboratively organised around these levers. We develop rigorous content pitched at the right level for students to be delivered by a teacher who is prepared to succeed in the classroom. Our Instructional Design department builds the content; our Leadership & Development department trains teachers and school leaders using scientifically-proven techniques; our Learning Innovation department looks at cutting-edge research to generate breakthrough learning gains. Underpinning all of this is the work of the independent Measurement and Evaluation group, which provides Academics with an empirical orientation toward improving that daily experience and, in turn, driving achievement.

Production

The Print Production Department is a Shared Services Department within Bridge's Academics Group organizational structure. Our team of 11 is currently located in Cambridge Massachusetts, Nairobi Kenya, Hyderabad India and Vijayawada India. Production is responsible for managing the rollout of all of Bridge's print product. It is our mission to coordinate, create and monitor the development of print product and to deliver product on time, under budget. We are a team of project coordinators, graphic designers and print procurement officers. Our Department director has 40+ years of experience in publishing, production, and printing.

 

The bulk of our materials are textbooks and exams although we produce many other course materials. Our Instructional Design team, located in Cambridge Massachusetts, and Hyderabad India, develops these materials. We guide and assist the Instructional Design team by scheduling out their projects and identifying their production needs from design layout, to graphic art, manuscript formatting, composition and proper print formatting. Once created in page format we then are responsible for the printing, kitting and final delivery of product to our various locations. Much of our work is collaborative and requires patience, an eye for detail, and an affinity for analytical thinking and problem solving. 

 

We outsource our design needs to external vendors and facilitate that communication with all parties involved in the book creation. We also work in collaboration with other Bridge departments in each of our markets, such as but not limited to operations, logistics, supply chain procurement, finance and Senior Management. One of our key responsibilities is to coordinate a smooth transition or hand off from our team to the next, to make sure our product arrives in our schools on time. 

About the Role

Bridge International Academies is looking for a cross company Print Manager in India to establish and maintain strong, cost effective print relationships with the focus of driving down internal print costs, improvement of quality and to establish efficient logistical practices for moving product out of India to the various Bridges locations.  This position will be based out of Hyderabad, India and will report to the Shared Services Production Director.  The Print Manager will work with the Shared Servisces Production Director, local Print Supply Chain Officers, Production, Operations and other colleagues on all aspects of printing, binding, kitting and the direct purchase of academic materials for all countries. 

Duties to include, helping in the finalization and implementation of scale pricing models, through the creation of master printer agreements, based on negotiated scale pricing across all Bridge locations, Prepare, analyze and recommend for approval printers and logistics companies working with approved budgets. Create the documentation for all print and direct purchase related materials NS disseminating information to all relevant parties. Establish strong quality control over printed, bound and kitted materials working with Operations and Production. This position will be the main logistics liaison with printers, shippers and customs to improve internal practices for the movement of product out of India to our various Bridge locations.

In addition, this position will manage and assist in the training of  Supply Chain Print Procurement Officers at the various Bridge offices, establishing training materials and setting up training sessions to improve skillsets of director reports, including but not limited to negotiation, scheduling, printer evaluation, quality control, problem solving and all print and logistics related services.  The Print Manager work in consultation, with the Shared Services Production Director, Production Manager and Coordinators, Operations, and other teams on all print related materials. This position provides assistance with the preparation of all aspects of print production.

What You Will Do

Printing & Learning Material Supplies Purchasing –

  • Work with Shared Services Production Director to expend the printer base in East Africa, Nigeria, Liberia and India but not limited to these locations. Establishing printers who can service international markets as well as local Markets. Specifically printing and shipping to Liberia and Nigeria, and when appropriate Kenya and Uganda if financially feasible.
  • Manage and work as the liaison to all India based printers, establishing a strong, cost effective relationship.
  • Work with Shared Services Production Director to establish master printer agreements based on pricing models to cover a 2-3 year period with low costs and consistent pricing across all printers in India, Kenya, Nigeria to include Uganda and Liberia
  • Initiate, build on, and improve, relationships with printers in the various markets with the goal of printer costs savings across the markets
  • Work with Shared Services Production Director to improve payment terms for overseas shipments to better work in Bridge’s favor from an inventory and cost standpoint.
  • Monitor print schedules and problem solve with production and operations print related issues at all print locations from India to the local printers.
  • Along with staff handle the day to day management of printers in India ensuring budget compliance and on time product delivery
  • Communication - Responsible for effective communication with internal and external parties.
  • Assure all budgets and schedules are being met for assigned product
  • Work directly with Operations and printers to ensure inventory counts are accurate and reflect delivered product
  • Minute and grass root level coordination with different departments
  • Work with Printers, Production and Operations teams to provide accurate and timely status updates on any active print jobs in all countries
  • Act as liaison with production team in the US and printers and shippers in India as well as other companies as assigned.
  • Serve as local translator for teams in the US and Africa with printers as required
  • Track and process invoices for India based printers
  • Track budgets
  • Data entry
  • In addition to printing responsibilities, with supervision from the Shared Services Production Director and Art Buyer in Kenya, help to locate India based illustrators to work on Bridge product. Assist in the negotiation of final fees based on pricing scale models already created for India based illustrators.

Ad-hoc Projects – 

  • Work with Supply Chain staff in all countries to produce all appropriate shipping documentation required for the company as well customs in each of the individual countries
  • On-board and document verification of all new vendors
  • Act as liaison with shippers and Custom Agencies within India to ensure delivery of product
  • Assist Operations teams in QA, Inspection and other activities as and when required
  • Setup and implement print training sessions for direct staff and other departments/
  • Create training manual covering all the basic elements of printing for future use and training.
  • Handle assigned print related special projects

What You Should Have

  • 5-8 years of experience in the print industry either as a purchaser of print as a publishing procurement officer or having worked at a printer for 5-8 years in a costing and/or international customer care capacity.
  • Must have at least 2 years of experience working on printing for international markets, preferably with a few of the following Africa countries: Kenya, Uganda, Nigeria and Liberia with an understanding of the laws and regulations in each of the countries.
  • Must have 3 years of experience with either the preparation of Requests for Proposal (RFP) from a publisher or preparing bids in response to an print RFP for pricing from a printer
  • 5-8 years of logistics experience to African countries and within India.
  • Proficiency in English and Hindi. Additional India language skills preferably (Telugu, Tamil etc.)
  • Proficiency in Microsoft Office products – specifically Excel and Word
  • Familiarity with Adobe Creative Suite/Cloud – InDesign, illustrator, Photoshop, Adobe PDF
  • Bachelor’s Degree in Print Technology preferred

You’re also

  • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
  • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
  • A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
  • A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
  • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
  • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.